Alexandra Pigdon
Redbank Plains,QLD
Summary
I am a reliable, trustworthy and conscientious administration officer, who has experience in performing a variety of administrative and staff support duties. I have a range of knowledge and skills of organizational procedures and policies; directing and assisting visitors, and resolving administrative problems and enquiries, composing correspondence and reports and preparing a range of administrative documents.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Service Administrator
Hitachi
2025 - Current
- Quoting customers
- Taking calls and phone messages for other staff and directing where required
- Being first point of contact for our field service department by phone and also email
- Managing field service inbox
- Payroll support, Collating & finalising technician timesheets and managing leave
- Booking in jobs and managing calendars
- Finalising/closing jobs
- Maintenance of local databases to track WIP
- Assist in other general Service administration tasks
- Compile information required for internal audits
- Processing of purchase orders
- Receipting/Matching of invoices and Purchase orders
- Opening Work orders and closing off once works are completed and approved for invoicing
Data & Systems Administrator/Accounts/Sales
National Plastics & Rubber
- Maintain and add accurate and up to date information across both our databases. Part numbers, pricing, customer information and suppliers
- Various role and department support
- Assist with reports /data extractions & analyse data when needed
- Know company database and assist with training new staff and assisting other staff as required
- Check pricing, quantities, delivery information and customer information on purchase orders before sending to production for processing
- Quoting customers
- Taking calls and phone messages for other staff
- Do monthly sales reports in excel for the sales team
- Assist with computer set ups/ desk organisation
- Run errands for the company (Post office, Uniforms and other errands as required)
- Raise sales invoices from previous days dispatches
- Enter supplier invoices into the system
- Enter credit card statements and staff re-imbursements and reconcile
- Manage various email inboxes
- Updating payments and delivery dates for invoices
Teachers Aide
Kedron State School
Teachers Aide
Western Suburbs State Special School
Teachers Aide
Mount Ommaney Special School
OSHC Educator
Woodcrest State College P&C Association
Educator
Fig Tree Pocket Early Childhood Centre
PRO HONDA
- Data Entry
- Creating service bookings
- Invoicing
- First point of contact for service department and direct calls as required
- Taking payments
- Doing up quotes and job cards
TECHNICOOL AIR CONDITIONING
- First point of contact and direct calls as required
- Invoicing
- Taking payments
- Doing up quotes and job cards
- Receipting in goods
- Data Entry
- Creating supplier Purchase Orders
- General office duties
- Email Management & Filing
JOB CONNECT
GENIE (TEREX)
- Email Management & Filing
- First point of contact and direct calls as required
- Process office amenities stock levels and update and order as required
- Data entry, adding labour, transport, parts and other expenses to Jobs
- Invoicing
- Creating supplier Purchase Orders
- Recording data and entering spreadsheets
- General administration duties
- Creating and updating of internal files
- Complete and submit EOM reports
Randstad
RACQ
- Making payments
- Finalising claims
- Making claim decisions
- Talking with clients over the phone
- Follow up calls
- Data Entry
Cushman and Wakefield
- Data Entry
- Greeting internal staff
- Finding and handing out new access passes
- Sorting old cards
Jones lang Lasalle Australia PTY Limited
- Data Entry
Lojic Institute
- Data entry
- Uploading clients relevant documents
- Re naming and organising files
- Making notes
- Email management
Learning Environments and Technology Services | Technology, Information and Library Services (Administration|Receptionist)
Queensland University of Technology
- Provide quality professional customer service as the first point of contact for students, University staff and visitors. Providing assistance with directing visitors to meeting rooms or offices, managing calendars , meeting coordination, data entry, general office duties and providing administration support to any University Unit via Face to Face, over the phone and email.
Technology support officer
Queensland University of Technology
- Providing quality and professional customer service to clients for Technology Support. Some of my roles include answering the phones and taking action to follow up jobs, emails and providing administration support. Other roles include dealing with software and hardware, manual handling, data entry and all round support to my team.
Casual Event Staff
CAP Security
- Provide quality customer service at various events (Concerts, ect)
Pinnacle People
- Provide professional hospitality services at various venues throughout Brisbane, such as Suncorp Stadium, The Gabba, Eagle Farm Races and Doomben
Administration/Receptionist
Ultimate Auto Care, Bellbowrie
11.2019 - 02.2020
- Provide the first point of contact for clients
- Answering general enquires via phone, email and in person
- Maintaining tidy reception area along with the workshop
- Processing of quotes, invoices and processing payments
- Ordering of parts
- General Reception duties
Casual Administration
Queensland Raceway, Willowbank
05.2018 - 09.2019
- General Reception duties of meeting and signing in visitors
- Registering participants, data entry and processing of payments on Event days
- Transferring calls to correct departments internally
- Maintaining tidy reception area along with the a jointed showroom
- Light administrative duties as required
Casual Customer Service Attendant
Suncorp Stadium
04.2018 - 03.2019
- Provide a safe, happy and world-class experience to all our clients
- Work alongside security and other team members to ensure everyone is happy and rules are being followed
- Greeting our customers and showing them to their seats
- Answering general enquiries and helping with complaints
- Providing excellent customer service
Senior Printing Service Officer with the Technology, Information and Library Services
Queensland University of Technology
06.2016 - 03.2018
- Provide quality professional customer service as the first point of contact for students and University staff , providing assistance with printing jobs, loading student cards, finalizing purchases and providing administration support to any University Unit via Face to Face, over the phone and email.
Casual Sales
Dodo Connect Indooroopilly
11.2015 - 07.2016
- Provide comprehensive advice on phone and internet plans, electricity plans and insurance.
- Have a proven track record in face to face sales and a knack for bundling, cross selling, upselling a service.
Part time Promotional Work with
01.2015 - 12.2015
- Smile Promotions
- DMC Promotions
- Aurora Model Management
- Polite Promotions
Retail
Christmas Casual Super Glue - Indooroopilly
11.2014 - 01.2015
The University of Queensland, Business, Economics and Law Faculty
03.2014 - 11.2014
Education
Cert III - Business Administration
Skills
- Always well presented, articulate and presentable
- Advanced knowledge of Microsoft Office and its programs (In particular Excel)
- Ability to take ownership of issues and to work alone with little or no supervision
- Team player-works well with others
- Remarkable ability to communicate effectively, both orally and in writing
- Creative thinking skills and a high level of attention to detail
- Responsible- good management skills
- Conscientious- strong sense of community
- Accurate Data Entry
- Ability to quickly learn company specific software
- Flexibility and adaptability
- Excellent personal organisation and attention to detail
Certification
- WWCC Blue Card (Paid)
- NDIS Yellow Card (Paid)
- Full open drivers licence
- First Aid & CPR
Timeline
Administration/Receptionist
Ultimate Auto Care, Bellbowrie
11.2019 - 02.2020
Casual Administration
Queensland Raceway, Willowbank
05.2018 - 09.2019
Casual Customer Service Attendant
Suncorp Stadium
04.2018 - 03.2019
Senior Printing Service Officer with the Technology, Information and Library Services
Queensland University of Technology
06.2016 - 03.2018
Casual Sales
Dodo Connect Indooroopilly
11.2015 - 07.2016
Part time Promotional Work with
01.2015 - 12.2015
Retail
Christmas Casual Super Glue - Indooroopilly
11.2014 - 01.2015
The University of Queensland, Business, Economics and Law Faculty
03.2014 - 11.2014
Teachers Aide
Kedron State School
Teachers Aide
Western Suburbs State Special School
Teachers Aide
Mount Ommaney Special School
OSHC Educator
Woodcrest State College P&C Association
Educator
Fig Tree Pocket Early Childhood Centre
PRO HONDA
TECHNICOOL AIR CONDITIONING
JOB CONNECT
GENIE (TEREX)
Randstad
RACQ
Cushman and Wakefield
Jones lang Lasalle Australia PTY Limited
Lojic Institute
Learning Environments and Technology Services | Technology, Information and Library Services (Administration|Receptionist)
Queensland University of Technology
Technology support officer
Queensland University of Technology
Casual Event Staff
CAP Security
Pinnacle People
Service Administrator
Hitachi
2025 - Current
Data & Systems Administrator/Accounts/Sales
National Plastics & Rubber
Cert III - Business Administration
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