Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Alexandra Quirk

Ocean Shores,NSW
Alexandra Quirk

Summary

Seeking employment in the hospitality field to reengage with my years in the industry to compliment my business as a sole trader of small business in Ocean Shores.

I am a motivated & skilled worker with an engaging personality and flexible approach. I pride myself on my upbeat, friendly attitude to work and keenly anticipate customer needs to facilitate enjoyable dining experiences.

Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times. Experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. I enjoy delivering exceptional customer service in the hospitality industry & am keen to jump back into the field as we approach the warmer motnhs.

Overview

11
years of professional experience

Work History

Alexandra Quirk Herbalist
Ocean Shores, NSW

Herbalist
08.2022 - Current

Job overview

  • Currently sole trader of my own natural medicine business, looking to compliment my passion and career with my background in hospitality
  • Conduct patient consultations to diagnose illnesses and conditions and select appropriate remedies.
  • Market and promote business by leveraging social media, building website and advertising in local sources.
  • Studied healing properties of plants and herbs to treat patients and offer natural alternatives to modern medicine.
  • Use holistic approach to advise patients on diet, exercise, lifestyle and emotional wellbeing.

Traditional Medicinals
Lismore, NSW

Retail Assistant
10.2021 - 02.2022

Job overview

  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Used POS system to process sales.
  • Actively engaged customers to provide general assistance and information on store merchandise.

Newcastle Asset Management
Newcastle, NSW

Cleaning Manager
01.2014 - 06.2021

Job overview

  • Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
  • Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
  • Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
  • Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
  • Coordinated, directed and monitored cleaning staff duties by use of manual and electrically powered tools and equipment.
  • Conducted recruitment, interview and selection processes to induct new staff in accordance with business policies.
  • Communicated repair needs to maintenance staff.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Worked with front desk to respond promptly to all guest requests.
  • Evaluated employee performance and developed improvement plans.
  • Completed schedules, shift reports and other business documentation.

Carrington Bowling Club
Newcastle, NSW

Waitress
02.2016 - 05.2018

Job overview

  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Efficient use of POS
  • Greeted new customers,
  • Trained staff members on use of POS system.
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Managed food resources, memorized orders and coordinated customer service.
  • Supervised server staff and simultaneously served personal section of tables.

Pinos Italian Restaurant
Newcastle, NSW

Waitress
08.2017 - 02.2018

Job overview

  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

Endeavour College of Natural Medicine
Gold Coast

Bachelor of Science from Naturopathic Medicine

University Overview

WEA Hunter
Newcastle

Bachelor of Science from Western Herbal Medicine
02.2017

University Overview

Skills

  • Warm and Friendly
  • Transactions and Cash Handling
  • Customer Service and Rapport
  • Team Player
  • Menu Memorization and Presentation
  • Food and Beverage Service
  • High-Volume Dining
  • Stocking and Replenishing
  • Kitchen Staff Coordination
  • Restaurant Operation
  • Accuracy and Efficiency
  • Greeting and Escorting Guests
  • POS Inventory System Operation
  • Table Monitoring and Turnover
  • Wine and Liquor Service

Timeline

Herbalist
Alexandra Quirk Herbalist
08.2022 - Current
Retail Assistant
Traditional Medicinals
10.2021 - 02.2022
Waitress
Pinos Italian Restaurant
08.2017 - 02.2018
Waitress
Carrington Bowling Club
02.2016 - 05.2018
Cleaning Manager
Newcastle Asset Management
01.2014 - 06.2021
Endeavour College of Natural Medicine
Bachelor of Science from Naturopathic Medicine
WEA Hunter
Bachelor of Science from Western Herbal Medicine
Alexandra Quirk