Summary
Overview
Work History
Education
Skills
Websites
Career Overview
References
Timeline
Generic

Alexandra Robertson

Melbourne,VIC

Summary

Successful human resource professional with expertise in employee recruitment, training and administration. Adept at building and maintaining positive relationships with employees and management. Strong organisational skills and ability to support projects and achieve outcomes.

Overview

17
17
years of professional experience

Work History

HR Generalist

Embedded HR
04.2023 - Current
  • Review and screen applicant resumes to identify qualified candidates.
  • Review existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
  • Plan and manage recruitment and induction activities for new hires.
  • Liaise with clients to understand their people needs and make recommendations.
  • Conduct workplace compliance training to reduce liability risks and operate effectively.
  • Develop and coordinate employee training programs to improve productivity and performance.
  • Write job adverts and position descriptions for client vacancies.
  • Brief job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
  • Work on specific projects for clients.

Course Developer

World Learning Centre
10.2022 - Current
  • Wrote and edited training content on various topics, for retail, leadership, and business AQF training qualifications.
  • Designed course materials and supported implementation.
  • Created curricula, andresearchs topics and conceptualised course format, subject matter and presentation.
  • Contributed to thedevelopment of comprehensive employee training courses.
  • Worked closely with instructors to prepare online materials, content, and tools to facilitate training globally.

Business Development Manager

World Learning Centre
03.2022 - 10.2022
  • Work with new and existing clients to help them build tailored brand academies to deliver training via our social mobile learning delivery method.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Generated new business with marketing initiatives and strategic plans.
  • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.

Relationship Manager

World Manager
03.2018 - 04.2022
  • Establish and retain customers by building relationships with key decision-makers to ensure that they remain happy and engaged with the World Manager LMS platform - Software as a Service (SaaS).

Manager - People Development & Communication

Snooze
04.2017 - 03.2018
  • Ensure effective communication between stakeholders and provide Snooze with valuable training resources that met the ongoing organisational development needs of the business.

HR, Operations & Events Coordinator

Snooze
01.2010 - 01.2017
  • Assist general manager-retail with tasks as required such as diary management, preparing business reports, coordinating staff incentive payments, preparing monthly board reports, maintaining relationships with franchise partners and store managers.

Human Resources Coordinator

BrandBank
10.2006 - 03.2010
  • Responsible for end-to-end HR processes, including recruitment, onboarding, policy and procedure writing, award interpretation, contract generation, and performance management.

Education

Cert IV Training & Assessment -

POCHLC
02.2023

Provide First Aid -

POCHLC
10.2022

POST GRAD Human Resource Management -

Swinburne
11.2004

Bachelor of Arts -

Monash University
11.2001

Skills

  • Microsoft Office, Outlook, Adobe, Google, Mac iOS
  • Internal Communications
  • Employee Engagement
  • Talent Acquisition
  • Recruitment and Selection
  • HRIS & LMS Management
  • Training and Development

Websites

Career Overview

  • WORLD LEARNING CENTRE, Course Developer, 10/01/22, present, Academy Development Manager, 05/01/22, 10/01/22
  • TACTICIAN, Training Facilitator (work experience), 10/01/22, present
  • WORLD MANAGER, Relationship Manager (LMS), 03/01/18, 04/01/22
  • SNOOZE, Manager - People Development & Communication, 04/01/17, 03/01/18
  • HR, OPERATIONS & EVENTS COORDINATOR, HR, Operations & Events Coordinator, 2010, 2017
  • BRANKBANK, Human Resources Coordinator, 10/01/06, 03/01/10
  • LEADER NEWSPAPERS, Human Resources Assistant, 2006, 2006
  • HUDSON GLOBAL, Recruitment Officer, 2005, 2005

References

Available upon request

Timeline

HR Generalist

Embedded HR
04.2023 - Current

Course Developer

World Learning Centre
10.2022 - Current

Business Development Manager

World Learning Centre
03.2022 - 10.2022

Relationship Manager

World Manager
03.2018 - 04.2022

Manager - People Development & Communication

Snooze
04.2017 - 03.2018

HR, Operations & Events Coordinator

Snooze
01.2010 - 01.2017

Human Resources Coordinator

BrandBank
10.2006 - 03.2010

Cert IV Training & Assessment -

POCHLC

Provide First Aid -

POCHLC

POST GRAD Human Resource Management -

Swinburne

Bachelor of Arts -

Monash University
Alexandra Robertson