Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Alexandra Webb

Townsville,QLD

Summary

Through my Manager experience at Domino's and retail experience at Silly Solly's. Professional with hands-on experience in food service, prepared to contribute effectively. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in food preparation, customer service, and maintaining clean, safe work environment. Reliable and dependable, with commitment to high standards and delivering quality service.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Manager

Dominos's Pizza
04.2023 - 12.2024
  • Implemented training programs for enhanced employee skills.
  • Conducted performance evaluations to identify areas for employee growth.
  • Coordinated recruitment efforts.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

Retail Sales Assistant

Silly Solly's
04.2020 - 08.2023
  • Organized merchandise displays to enhance store appearance.
  • Engaged with customers and provided warm greetings to create welcoming shopping experience.
  • Assisted customers with product selections and inquiries.
  • Maintained clean, organized store environment for an inviting shopping experience for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
  • Used POS system to process sales, returns, online orders, and gift card activations.

Education

Bachelor of Science - Psychology

James Cook University
QLD
12-2026

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff management
  • Cleaning and sanitation
  • Food preparation
  • Food and safety standards
  • Food storage practices

Certification

  • Food Safety Supervision Skill Set, Food Safety First, (2023, December)
  • Working With Children Check (Blue Card), Blue Card Services Queensland Government, (2024, December)

Timeline

Manager

Dominos's Pizza
04.2023 - 12.2024

Retail Sales Assistant

Silly Solly's
04.2020 - 08.2023

Bachelor of Science - Psychology

James Cook University

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Alexandra Webb