Emotionally intelligent and highly motivated professional with a strong foundation in administration, scheduling, and client service, well-suited to FIFO and mining site operations. Proven ability to manage shifting priorities, coordinate complex bookings, and communicate effectively with a wide range of personalities. Known for adaptability, problem-solving, and contributing to a positive, safety-focused team culture. Quick to learn new systems and procedures, with a reliable, hands-on work ethic and a genuine commitment to doing the job well. Ready to take on new challenges, contribute from day one, and grow within a team that values dedication and initiative.
Happy & willing to attain any additional licences & certifications to increase employment opportunities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Salon Owner/Operator
Self Employed
12.2023 - Current
Manage salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
Optimized scheduling procedures to maximize appointment efficiency while accommodating client needs and minimizing wait times.
Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
Developed strong relationships with vendors, negotiating favourable pricing for salon products and supplies.
Studio Manager / Principal Stylist
Wellnesse Industries (formerly Stevie Vincent Studios)
10.2020 - 05.2023
Established a positive work environment, fostering collaboration among staff members to improve productivity and creativity.
Coordinated daily studio operations, including scheduling, staff management and customer service.
Supervised studio staff for timely, accurate and high-quality task completion.
Managed budgets and financial reports, ensuring fiscal responsibility and profitability.
Promoted a culture of continuous improvement within the team by encouraging open feedback and sharing best practices between colleagues.
Strengthened relationships with external partners such as vendors or suppliers, promoting collaboration opportunities that ultimately benefited both parties involved.
Streamlined studio operations by implementing efficient scheduling and project management systems.
Created policies and procedures for company and delivered company-wide training to employees.
Improved employee retention rates by cultivating an inclusive workplace atmosphere that acknowledged individual contributions while promoting teamwork principles.
Streamlined internal communication procedures, optimizing workflow efficiency and reducing instances of project-related miscommunications among staff members.
Developed and enforced studio policies, leading to safer and more productive work environment.
Reduced overhead costs by negotiating better rates with suppliers.
Managed scheduling and logistics for studio bookings, maximizing studio utilization.
Retail Assistant (Temporary)
Dan Murphy’s
04.2019 - 10.2020
Change of employment during COVID lockdown
Delivered excellent customer service during high-pressure COVID lockdown periods.
Performed point-of-sale duties and restocked inventory in compliance with RSA regulations.
Demonstrated flexibility, professionalism, and quick adaptation to new industry demands.
Education
Bachelor of Psychology -
Curtin University – School of Allied Health
01.2029
Taylor Weir
Perth
01.2010
Skills
Calendar management
Proficient in handling urgent scheduling modifications
Account portfolio oversight
Data organization
Inventory management
Procurement and strategy
Shift management
Proficient schedule organization
Operational management
Strong attention to detail
Administrative management
Operations oversight
Analytical problem-solving
Strategic planning
Effective multitasking
Occupational health compliance
Guideline creation and compliance management
Strong interpersonal skills
Highly empathetic
Committed to ongoing professional development
Effective in solo and group settings
Staff hiring and orientation
Certification
Provide Advanced First Aid (HLTAID014) – [Training Provider, Date] (Renewal pending)
Provide CPR (HLTAID009) – [Training Provider, Date] (Renewal pending)
Responsible Service of Alcohol (RSA) – Renewed 2020
Industry-Specific Education & Upskilling – 9 courses completed in the last 24 months (list available on request)
Additional Information
Provides mobile hairstyling services for MSWA and local hospices.
Active volunteer and foster carer with SABBR (Staffy and Bully Breed Rescue).
Committed to continuous professional learning and inclusive practice.
Interests
I have a Maine Coon cat & an amazing conversation starter
I volunteer providing mobile hair services with MSWA & at local hospices
Volunteer & foster for SABBR
I would cross the street to pat your dog
I also have bright green hair, i like that i can express my bright fun personality via my hair
Timeline
Salon Owner/Operator
Self Employed
12.2023 - Current
Studio Manager / Principal Stylist
Wellnesse Industries (formerly Stevie Vincent Studios)