Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Alexandra Jane Strotten

Perth,WA

Summary

Highly motivated professional with ten years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Overview

17
17
years of professional experience

Work History

Grocery Team Member

Woolworths
Midvale, WA
05.2024 - Current
  • Adhered to safety policies while operating equipment such as hand truck or pallet jack.
  • Ensured that all displays were properly merchandised with correct signage, pricing information, promotional materials.
  • Completed price changes on store items quickly and accurately.
  • Organized backroom stock areas for efficient retrieval of products during order fulfillment process.
  • Stocked shelves with merchandise and rotated products to ensure freshness.
  • Provided excellent customer service by greeting customers, responding to inquiries, and resolving complaints in a professional manner.
  • Assisted customers in locating items, answered questions about product features and prices.
  • Set up promotional displays within the store in accordance with corporate guidelines.
  • Examined grocery products to immediately remove from stock expired or spoiled items, adhering to "first in, first out" rule.

Owner / Operator Hair Salon

Lexie Jane Hair
Perth, WA
02.2013 - 05.2024
  • Performed hairstyling services such as coloring, cutting, shampooing, conditioning and styling hair.
  • Colored, cut and installed extensions according to style photos and client specifications.
  • Monitored financial performance of the salon
  • Basic Bookkeeping using Microsoft Excell/Word
  • Created marketing campaigns to increase clientele base through social media platforms and other outlets.
  • Ensured compliance with health codes and sanitation practices.
  • Managed daily operations of the salon, including scheduling appointments, maintaining records, and stock control.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated a high standard of skills in client communication, empathy, problem solving and relationship building.
  • Executed a high level of skill in time management whilst working autonomously

Senior Stylist

Salon Valentinos
Midland, Perth, WA
11.2009 - 01.2013
  • Maintained relationships with long-term clients while handling walk-in appointments daily.
  • Managed appointments/ stock control/client records and point of sale using shortcuts software system.
  • Met with new clients and provided successful hair consultations.
  • Provided comprehensive hair treatments for various types of hair.
  • Increased sales by providing exceptional service and maintaining positive and energetic attitude.
  • Trained or supervised junior hairstylists
  • Demonstrated a high level of skill in time management and organization working as a cross functional team.
  • Planned daily schedules efficiently to maximize productivity while meeting customer demands.

Senior Stylist

Roderick Anthony
Newbury, Berkshire , UNITED KINGDOM
09.2008 - 10.2009
  • Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
  • Supervised and trained junior stylists to serve customers with skill and efficiency.
  • Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
  • Communicated effectively with other salon staff members to ensure customer satisfaction.
  • Provided professional hair styling services to customers, including cutting, coloring, and highlighting.
  • Maintained accurate records of client information and services provided.
  • Progressed and excelled my personal hairdressing skills whilst working in a high class salon with multiple training staff.
  • Demonstrated a high level of skill in time management, communication and organization working at a fast paced salon with a large number of team members.

Education

Trade Certificate - Hairdressing

Volona And Associates
Perth
01-2006

Various Haircutting and Coloring Courses

Redken
Perth
01-2004

Skills

  • Small business management
  • Marketing strategies
  • Inventory management
  • Time management
  • Financial management
  • Customer service excellence
  • Strong verbal and written communication
  • Problem solving
  • Hair artistry professional

References

Emma Brierty  

0449 901 229

emma.brierty@catholichomes.com

Monica Bell 

Senior Compliance Officer

Department of Communities

0400 750 758

monica.bell@communties.wa.gov.au

Timeline

Grocery Team Member

Woolworths
05.2024 - Current

Owner / Operator Hair Salon

Lexie Jane Hair
02.2013 - 05.2024

Senior Stylist

Salon Valentinos
11.2009 - 01.2013

Senior Stylist

Roderick Anthony
09.2008 - 10.2009

Trade Certificate - Hairdressing

Volona And Associates

Various Haircutting and Coloring Courses

Redken
Alexandra Jane Strotten