Service-oriented Housekeeping Room Attendant manages multiple, concurrent tasks in fast-paced environments. Friendly with strong interpersonal skills across all levels of an organization. Offering a strong work ethic and dedication to achieving results.
Work History
Airbnb Accommodation Housekeeping Services
Career & Training Pathways Australia
04.2024 - Current
Procedure on how to acknowledge guests and their requests.
Follow standard cleaning tasks.
Making beds and make up beds based on the client’s needs.
Dusting, wiping down furniture, and other visible surfaces.
Clearing and cleaning of Bedrooms, Livings areas, Kitchen, Bathroom, Laundry, and Hallway
Mopping and Vacuuming, handling of rubbish bin and other requirements
Understanding of in-house policy & security matters, doing maintenance reports, and how to deal guest’s complaints, work as a Team and Communicate to Supervisor/Manager for any issues.
Completed King size, Queen beds, Double, Single beds, and Bunk beds per Bnb property.
On-the-job Training in Preparing Rooms for Guests
Career & Training Pathways Australia
04.2024 - 04.2024
Respond to housekeeping requests
Advice guests on room and housekeeping equipment
Workplace role in handling guest requests and note details
Follow procedures on how to acknowledge guests by name
Dealing with guests complaints and reporting
Follow standard procedures when delivering items to guest's room
Understanding of standard maintenance report
Education
Advanced Diploma - Civil Construction Design
Signet Institute of Australia
Adelaide, SA
11.2025
Skills
Pay close attention to detail
Team Coordination
Proficient in housekeeping and cleaning procedures
Health and safety compliance
Good communication and interpersonal skills
Flexible and adaptable to changing environments
References
Maria Batnag
Hospitality Trainer and Assessor, Managing Director and Operations Manager