Alexandre Turcotte
Cairns
Summary
Global-minded professional with roots in Canada and lived experience across Mexico, Bali, and Australia. Brings hands-on management experience leading teams in fast-paced environments, with a focus on adaptability, clear communication, and problem-solving under pressure. Known for staying composed, learning quickly, and delivering consistent results across diverse settings.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Supervisor – Reception, Yoga Teacher & Events
The Drifter Hostel
Cairns, Australia
07.2024 - Current
- Supervise daily operations and front desk in a high-volume hostel.
- Deliver guest service, managing bookings, inquiries, and issues.
- Organize weekly events to drive guest engagement.
- Support team across shifts to ensure smooth operations.
Supervisor (Part-Time)
Casa Bianca, Italian Restaurant
Quebec
09.2022 - 12.2023
- Managed staff scheduling for a team of 20 and coordinated supplier orders.
- Contributed to the development of food, cocktail, and wine menus.
Manager
La Baraque Bistro Pub Nightclub
Quebec
11.2020 - 12.2023
- Managed staff scheduling and supplier orders to ensure efficient operations.
- Delivered high-quality service while leading shifts in a fast-paced environment.
Supervisor / Waiter / Bartender
C Hotel, La Cache du Domaine
Quebec
09.2018 - 11.2020
- Managed staff scheduling and inventory for a 20-person team.
- Maintained smooth operations in a fast-paced, high-pressure environment.
Manager
Face de Boeuf
Quebec
11.2013 - 09.2018
- Led a team of 35 staff, including scheduling and payroll management.
- Developed and updated food, cocktail, and wine menus.
Education
Advanced Bartending
Bartending & Mixology School
Montreal01-2016
Hotel Management, Mixology & Fine Dining Service
Institut de tourisme et d'hôtellerie du Québec (ITHQ)
01-2015
Skills
- Leadership & team supervision
- Strong problem-solving in fast-paced environments
- Clear and professional communication
- High attention to detail and service standards
- Adaptability, initiative, and self-motivation
- Positive attitude and guest-focused mindset
Certification
- Food Safety Certification, Queensland, Australia (2024)
- RSA Certification, Victoria, Australia (2024)
Timeline
Supervisor – Reception, Yoga Teacher & Events
The Drifter Hostel
07.2024 - Current
Supervisor (Part-Time)
Casa Bianca, Italian Restaurant
09.2022 - 12.2023
Manager
La Baraque Bistro Pub Nightclub
11.2020 - 12.2023
Supervisor / Waiter / Bartender
C Hotel, La Cache du Domaine
09.2018 - 11.2020
Manager
Face de Boeuf
11.2013 - 09.2018
Hotel Management, Mixology & Fine Dining Service
Institut de tourisme et d'hôtellerie du Québec (ITHQ)
Advanced Bartending
Bartending & Mixology School
ADDITIONAL TRAINING
- PADI Open Water & Advanced Open Water Scuba Diving
- 200h Yoga Teacher Training - Yog Mantra Bali
- Reiki Level 1 - India
- Meditation Teacher Training & Mindfulness Certification - Yoga Renew
- Sound Healing & Therapy (Levels 1 & 2) - Swaraj Yoga Institute