Alexandria Elliott
Romsey,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Tattoo Artist
Speakeasy Tattoos
Romsey, Victoria
07.2019 - Current
- Developed stencils from sketches or digital images using specialized software programs.
- Researched design ideas online while collaborating with customers during consultations.
- Consulted with clients to discuss desired tattoo designs and placement.
- Recommended different colors or sizes when necessary.
- Displayed knowledge of various styles such as traditional, Japanese, tribal.
- Drew freehand designs upon request from clients.
- Cleaned and sterilized equipment before and after each client.
- Inspected needles, tubes, ink caps, gloves, ointments. for quality assurance purposes.
- Maintained records of all services rendered, supplies purchased, and fees collected.
- Applied tattoos according to instructions provided by clients.
- Adhered to all safety regulations established by local health authorities.
- Created original artwork for custom tattoo designs based on client requests.
- Educated customers on the risks associated with getting a tattoo.
- Performed touch-ups as needed to keep existing tattoos looking vibrant and sharp.
- Provided guidance on proper aftercare of tattoos to ensure optimal results.
- Built relationships with customers through friendly interactions and professional demeanor.
- Organized workspace to maintain a safe and sanitary environment for clients.
- Provided clean, high-quality work at all times.
- Received and processed customer payments.
Traffic Controller
GAME
Bendigo
01.2018 - 11.2019
- Directed traffic flow and monitored intersections to ensure the safe passage of vehicles, pedestrians and cyclists.
- Utilized two-way radios for communication between dispatchers or other field personnel concerning changes in traffic conditions due to accidents or inclement weather.
- Responded quickly to emergency situations by providing direction to drivers and managing the flow of vehicular traffic.
- Maintained logs detailing all activities performed during assigned shifts including incident reports, work orders completed and any other relevant information.
- Coordinated with other agencies such as police departments, fire stations, utility companies and public works departments on traffic control plans.
- Managed setup and removal of temporary traffic control equipment and signs.
- Monitored and coordinated traffic during power outages and emergencies.
- Directed vehicles around construction sites and flagged drivers through blocked roads.
- Directed pedestrians across busy streets and around construction sites.
- Assembled traffic cones and pathways for vehicles and pedestrians.
- Compiled traffic data into informational diagrams and written reports for uses.
Veterinary Receptionist
National Veterinary Care
Melbourne, Victoria
01.2017 - 01.2018
- Provided support to veterinary technicians by preparing necessary documents before each appointment.
- Conducted regular audits of patient records to ensure accuracy of data entered into system.
- Provided customer service by answering questions related to pet care and medications prescribed by the veterinarian.
- Maintained inventory of pet products such as food, treats, toys, collars, leashes.
- Performed basic bookkeeping functions such as balancing accounts receivable and payable records.
- Scheduled follow-up visits for pets requiring additional treatments or checkups after initial visit.
- Checked in patients prior to their appointment with the veterinarian or technician.
- Ensured that all safety protocols were followed while handling animals in the facility.
- Prepared invoices for services rendered at the clinic and collected payments from clients.
- Greeted clients and their pets upon arrival at the clinic.
- Followed up with clients after their visits to ensure satisfaction with services provided.
- Monitored front desk operations to ensure smooth flow of traffic during peak hours.
- Assisted veterinarians with administrative tasks such as scheduling appointments and maintaining patient files.
- Processed payments from clients including cash, credit cards, and checks.
- Answered incoming calls, scheduled appointments, and provided information to clients regarding services offered.
- Coordinated with other departments within the clinic to provide efficient service for customers.
- Answered multiple line phone system for busy animal care facility and responded to questions regarding pricing and services.
- Processed financial transactions for clients.
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Straightened up waiting room to maintain neat and organized space.
- Entered insurance, demographics and health history into patient database.
- Informed patients of financial responsibilities prior to rendering services.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Took messages from patients and promptly relayed to appropriate staff.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
Business Administrative Assistant
Grandins Parcel Service
Wangaratta, Victoria
10.2011 - 09.2016
- Prepared expense reports, invoices, and purchase orders.
- Processed customer payments accurately and efficiently.
- Greeted customers and answered incoming calls in a professional manner.
- Analyzed financial statements to identify cost saving strategies.
- Drafted emails to internal and external stakeholders.
- Developed and maintained filing systems for business documents.
- Evaluated customer feedback surveys to identify areas of improvement.
- Performed data entry tasks with accuracy and speed.
- Created process documentation to improve operational efficiency.
- Provided administrative support to senior management team.
- Assisted in the preparation of presentations, reports, and spreadsheets.
- Updated client contact information in database system.
- Maintained inventory of office supplies and equipment.
- Directed clients and guests to correct departments, rooms, and staff members.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Identified needs of customers promptly and efficiently.
- Implemented strategies to take advantage of new opportunities.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Maintained positive working relationship with fellow staff and management.
- Determined consumer needs to provide products and services appealing to larger market.
Student Veterinary Nurse
Rutherglen Veterinary Clinic
Rutherglen, Victoria
08.2015 - 08.2016
- Ordered supplies needed for daily operations of the clinic.
- Performed post-operative care tasks such as bandage changes and wound cleaning.
- Scheduled appointments for veterinary services and surgeries.
- Assisted veterinarians with medical procedures, examinations, and surgeries.
- Restrained animals for examination or treatments when necessary.
- Recorded patient information accurately in electronic database systems.
- Dispensed medication according to prescription guidelines provided by veterinarian staff members.
- Monitored vital signs of hospitalized patients.
- Provided compassionate care to animals during their stay in the hospital.
- Ensured that all areas were adequately stocked with necessary supplies.
- Cleaned cages and kennels between animal visits.
- Handled incoming calls from clients regarding appointments or questions about their pets' health needs.
- Prepared surgical equipment prior to surgery procedures.
- Counseled clients on homecare instructions following discharge from hospitalization.
- Observed behavior of animals to detect signs of discomfort or illness.
- Maintained patient records including medical history and treatment plans.
- Performed laboratory tests such as urinalysis, fecal analysis, blood work, and other diagnostics.
- Assisted in maintaining a clean and sterile environment within the clinic.
- Administered medications and fluid therapy to patients to improve comfort and treat symptoms of various diseases or injuries.
- Controlled bleeding by cleaning and dressing animals' wounds.
- Observed and recorded patients' vital signs.
- Assisted with diagnostic assessments by collecting samples and running basic tests.
- Learned advanced surgical support tasks by shadowing experienced veterinary nurses.
- Prepared patients for surgical procedures and supported animals and owners' needs before and after operations.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Performed routine laboratory procedures for hematology, urinalysis and serology.
- Recommended vitamins and supplements, dental cleaning, flea control, geriatric care and dietary measures to support optimal health.
- Followed precise feeding instructions and schedules for animals under care.
- Assisted veterinarian with surgical procedures by assembling and sterilizing instruments and administering anesthesia.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prepared food to meet needs of animals under care with appropriate meals.
Education
Certificate 3 - Business Administration
The Centre
Wangaratta, VIC12-2012
Certificate 2 And 3 - Animal Husbandry
Goulburn Ovens Institute of TAFE
Wangaratta11-2007
High School Diploma -
Galen Catholic College
Wangaratta, VIC12-2006
Skills
- Customer Relations
- Administrative Support
- Data Entry
- Customer Service
- Client satisfaction
- Interpersonal Communication
- Decision-Making
- Organizational Skills
- Database Management
- Analytical Skills
- Problem-solving aptitude
- Attention to Detail
- Teamwork and Collaboration
- Task Prioritization
- Adaptability and Flexibility
- Time Management
- Continuous Improvement
- Reliability
- Multitasking
- Answering Phones
- Light Housekeeping
- Professionalism
- Excellent Communication
- Public Speaking
Certification
Car Licence - Issue Date 01/03/2022 Expiry Date 01/03/2025
Motorcycle Licence - Issue Date 01/03/2022 Expiry Date 01/03/2025
Languages
English
Native/ Bilingual
Italian
Elementary
References
References available upon request.
Timeline
Tattoo Artist
Speakeasy Tattoos
07.2019 - Current
Traffic Controller
GAME
01.2018 - 11.2019
Veterinary Receptionist
National Veterinary Care
01.2017 - 01.2018
Student Veterinary Nurse
Rutherglen Veterinary Clinic
08.2015 - 08.2016
Business Administrative Assistant
Grandins Parcel Service
10.2011 - 09.2016
Certificate 3 - Business Administration
The Centre
Certificate 2 And 3 - Animal Husbandry
Goulburn Ovens Institute of TAFE
High School Diploma -
Galen Catholic College