Keyi Alexa Si
Greenslopes,QLD
Summary
Dynamic worker with a strong background in education, hospitality, and social work. Skilled in bilingual communication and client advocacy, I strive to foster collaborative environments and build trusting relationships in the clinical space and in classrooms. Recognized for enhancing student engagement and promoting well-being through individualized, person-centered approaches, I am committed to delivering impactful results.
Overview
7
7
years of professional experience
Work History
Front of House Staff
Pancake Manor
Brisbane City, QLD
08.2023 - Current
- Greeted and seated customers to ensure welcoming and efficient service.
- Took orders and delivered food and beverages promptly.
- Handled cash and card transactions accurately at cashier counter.
- Addressed customer inquiries, resolving issues to maintain positive dining experience.
- Assisted in maintaining restaurant cleanliness, including clearing tables and sanitizing facilities.
- Managed door hosting duties, reservations, and waitlist efficiently.
Student Social Worker
Queensland Health - community health centre
Woolloongabba, QLD
02.2025 - 06.2025
- Social Work placement in Mental Health at Queensland Transcultural Mental Health Centre & Mobile Intensive Rehabilitation Team
- Built strong, trusting relationships with clients and families from culturally and linguistically diverse backgrounds, demonstrating empathy, patience, and cultural sensitivity.
- Supported individuals experiencing mental health challenges through community visits and psychosocial activities, applying trauma-informed, person-centered approaches to promote rehabilitation and well-being.
- Assisted in collaborative care planning, needs assessments, and recovery-oriented support personalised to individual goals and abilities.
- Communicated clearly and respectfully across age groups, languages, and disciplines, often using interpreters, and adapting information to suit the audience.
- Maintained accurate documentation, followed ethical guidelines, and collaborated in multidisciplinary teams to provide consistent, high-quality care.
- Collaborated within a multidisciplinary team of social workers, psychologists, occupational therapists, nurses, psychiatrists, and cultural workers to coordinate care, share insights, and support client well-being through integrated approaches.
Co-Director/Teaching Assistant
Dreamaker Drama Academy
Beijing, China
04.2022 - 10.2022
- Co-taught drama classes with teacher/directors, leading rehearsals for student performances.
- Managed classroom behavior to maintain focus and productivity and ensure engagement during rehearsals.
- Served as the primary liaison between parents and the teaching team, providing updates on student performance.
- Handled attendance records and addressed parental concerns regarding student progress.
- Assisted with stage setup and backstage operations, managing lighting, sound, and screens.
- Facilitated smooth backstage operations, ensuring technical support during live performances.
Primary School Teacher
Truth Baptist Academy
Beijing, China
08.2021 - 06.2022
- Full-time teacher responsible for grade 1 and 3 math, reading, spelling, language, science, and history courses.
- Provided bilingual teaching since the students are second-language learners.
- Worked collaboratively alongside parents to tailor the teaching style to suit individual students' strengths and needs.
- Communicated regularly with parents to check up on student progress and establish shared goals with students and parents.
Experienced English Tutor
Private
Beijing, China
06.2018 - 06.2022
- Tutored students aged 5 to 18 in English.
- Received positive feedback from parents and school teachers regarding academic and personal growth.
- Built strong relationships with students and tailored methods to individual learning styles.
Teaching Assistant
Sunny English
Beijing, China
03.2021 - 07.2021
- Facilitated student participation and provided in-class support to enhance learning experiences.
- Assisted foreign teachers in maintaining classroom order and optimizing teaching pace.
- Communicated with parents through in-person meetings and online updates for effective engagement.
- Promoted academy publicity through various channels to increase advertisement and enrollment.
Education
Bachelor of Social Work (Honors) -
The University of Queensland
Saint Lucia, QLD07.2027
Bachelor of English Education -
Pensacola Christian College
01.2022
Skills
- Interpersonal sensitivity
- Collaboration and teamwork
- Communication skills
- Bilingual communication
- English language instruction
- Empathy and understanding
- Critical thinking
- Problem analysis
- Observational skills
- Strategic leadership
- Person-centered planning
- Cultural sensitivity
- Client advocacy
- Phone etiquette
Languages
English
Full Professional
Mandarin
Native/ Bilingual
Timeline
Student Social Worker
Queensland Health - community health centre
02.2025 - 06.2025
Front of House Staff
Pancake Manor
08.2023 - Current
Co-Director/Teaching Assistant
Dreamaker Drama Academy
04.2022 - 10.2022
Primary School Teacher
Truth Baptist Academy
08.2021 - 06.2022
Teaching Assistant
Sunny English
03.2021 - 07.2021
Experienced English Tutor
Private
06.2018 - 06.2022
Bachelor of Social Work (Honors) -
The University of Queensland
Bachelor of English Education -
Pensacola Christian College
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