ALEX FRANCIS
Scarborough,QLD
Summary
Proven Light Vehicle Mechanic and Workshop Foreman at TAIT MOTORS, adept in diagnostics and troubleshooting, with a knack for fostering teamwork and collaboration. Enhanced shop efficiency and customer satisfaction through expert brake system repairs and effective leadership. Committed to continuous skill improvement and maintaining high-quality standards in automotive repair and maintenance. Seasoned automotive repair professional adept at inspecting, troubleshooting and repairing wide range of vehicles and issues. Knowledgeable about service schedules, well-versed in reading technical documentation and familiar with scoping various components.
Hardworking Master Automotive Technician successful at correcting mechanical problems, completing routine maintenance and improving vehicle operations.
Overview
9
9
years of professional experience
Work History
Light Motor Vehicle Mechanic
TAIT MOTORS
10.2023 - Current
- Streamlined repair processes by maintaining a clean, organized, and well-stocked workspace.
- Contributed to a safe working environment by adhering to company safety policies and procedures during all tasks performed on the job site.
- Troubleshot complex mechanical issues accurately by examining vehicles systematically to pinpoint the root cause of malfunctions.
- Facilitated smooth workflow in the shop by effectively managing multiple repair projects simultaneously without compromising on quality or efficiency.
- Minimized errors in diagnostics and repairs by utilizing advanced diagnostic tools and equipment effectively.
- Continuously upgraded skills through attending training sessions, workshops, and seminars related to the automotive industry.
- Assisted customers in understanding complex mechanical issues with their vehicles, alleviating concerns about potential costs and timelines for repairs.
- Elevated shop reputation by consistently delivering high-quality workmanship that met or exceeded client expectations.
- Reduced downtime for customers by completing repairs efficiently and within estimated timeframes.
- Repaired and replaced worn and damaged components.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Workshop Foreman
TAIT MOTORS
04.2022 - 10.2023
- Mentored junior technicians, providing guidance on best practices and fostering professional growth.
- Established quality control measures to maintain high standards in workmanship across all projects.
- Reduced equipment downtime with proactive maintenance scheduling and timely repairs.
- Managed inventory control, ensuring the availability of necessary parts and tools for efficient operations.
- Promoted a safe working environment, conducting regular safety training sessions and updating safety protocols.
- Assisted in budget planning for workshop operations, monitoring expenses to ensure costefficiency.
- Maintained detailed records of completed jobs, facilitating accurate invoicing and efficient project tracking.
- Conducted regular performance evaluations for team members, identifying areas for improvement and career development opportunities.
- Increased workshop efficiency by implementing process improvements and streamlining workflow.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
- Supervised ongoing daily production phases.
- Cultivated professional working relationships with peers and supervisors.
- Built relationships with customers and managed accounts to drive revenue and profit.
Wheel Aligner
BORDER TYRES AND BATTERIES
12.2021 - 03.2022
- Implemented preventative maintenance measures on equipment to reduce downtime and ensure uninterrupted service for customers.
- Continuously updated job knowledge through ongoing professional development efforts, including participation in industry associations and reading relevant publications related to wheel alignment technology.
- Collaborated with sales staff to promote alignment services as part of routine maintenance packages offered to customers.
- Demonstrated technical expertise in diagnosing complex wheel alignment problems that required additional repairs or adjustments beyond standard procedures.
- Upheld quality standards by conducting thorough inspections of suspension components before performing alignments.
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
Light Vehicle Mechanic
TAIT MOTORS
07.2019 - 11.2021
- Supported team members in troubleshooting difficult automotive issues, fostering a collaborative work environment.
- Completed complex repair jobs by utilizing advanced technical skills and extensive automotive knowledge.
- Improved vehicle performance by conducting thorough diagnostics and identifying necessary repairs.
- Assisted customers in understanding their vehicles'' needs with informative recommendations on regular maintenance schedules.
- Repaired and replaced worn and damaged components.
- Read and followed technical documentation to complete accurate repairs.
- Analyzed vehicle data using advanced diagnostic equipment.
- Streamlined the diagnostic process with the use of specialized tools and equipment.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Explained estimates and determined repair timelines to manage customer expectations.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Investigated customer complaints to identify cause of malfunctions.
- Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
- Performed emissions tests according to standard procedures.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
Automotive Accessory Fitter
DIESEL CARE
08.2015 - 07.2019
- Collaborated with team members to ensure seamless accessory installations, resulting in fewer post-installation issues.
- Enhanced customer satisfaction by providing expert recommendations on automotive accessories and customized solutions.
- Improved overall efficiency by regularly reviewing internal processes, suggesting improvements as needed.
- Mentored new employees, sharing valuable insights into best practices for successful accessory fitting operations.
- Utilized advanced tools and equipment skillfully during the installation process for optimal results.
- Managed multiple projects simultaneously while maintaining strict attention to detail and deadlines for each installation job.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Repaired and replaced worn and damaged components.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Education
LEVEL 3 DIAGNOSTIC TRAINING (ADVANCED) - ELECTRICAL/ENGINE/BODY/CHASSIS
FORD MOTOR COMPANY
BRISBANE05.2023
ENGINE DIAGNOSTIC TECHNICIAN -
TOYOTA MOTOR COMPANY
BRISBANE05.2020
Certificate III - LIGHT VEHICLE AUTOMOTIVE TECHNOLOGY
QLD TAFE
Brisbane, QLD11.2017
Skills
- Brake Systems
- Fluid Exchanges
- Gasket Replacement
- Engine repair
- Carburetor repair
- Drivetrain Repair
- Fuel Injection
- Air Conditioning
- Suspension Systems
- Exhaust Systems
- Steering systems
- Vehicle Inspection
- Filter Replacements
- Battery service
- Fuel systems
- Computer Diagnostics
- Clutch Repair
- Emissions Control
- Electrical Systems
- Manual transmissions
- Wheel Alignment
- Valve adjustments
- Ignition systems
- Differential Repair
- Hybrid Systems
- Turbocharger Repair
- Piston repair
- Oxygen sensor repair
- Throttle body repair
- Head Gasket Repair
- Crankshaft repair
- Camshaft repair
- Starter Repair
- Tire service
- Cylinder Head Repair
- Belt replacement
- Timing Belts
- Alternator Repair
- Hose Replacement
- Tire balancing
- Computerized Diagnostics
- Manual Transmission
- Willing to Learn
- Teamwork and Collaboration
- Hardworking and Dedicated
- Customer Service
- Team Player
- Problem-Solving
- Time Management
- Attention to Detail
- Maintenance and repairs
- Brake servicing
- Oil Changes
- Problem-solving abilities
- Replacing parts
- Multitasking Abilities
- Reliability
- Work Area Cleanliness
- Excellent Communication
- Parts Replacement
- Organizational Skills
- Team Collaboration
- Automotive diagnostics
- Diagnostics and troubleshooting
Timeline
Light Motor Vehicle Mechanic
TAIT MOTORS
10.2023 - Current
Workshop Foreman
TAIT MOTORS
04.2022 - 10.2023
Wheel Aligner
BORDER TYRES AND BATTERIES
12.2021 - 03.2022
Light Vehicle Mechanic
TAIT MOTORS
07.2019 - 11.2021
Automotive Accessory Fitter
DIESEL CARE
08.2015 - 07.2019
LEVEL 3 DIAGNOSTIC TRAINING (ADVANCED) - ELECTRICAL/ENGINE/BODY/CHASSIS
FORD MOTOR COMPANY
ENGINE DIAGNOSTIC TECHNICIAN -
TOYOTA MOTOR COMPANY
Certificate III - LIGHT VEHICLE AUTOMOTIVE TECHNOLOGY
QLD TAFE
Similar Profiles
Alexis DelmarterAlexis Delmarter
Manager at Tait and Tait / food truckManager at Tait and Tait / food truck
Blaž VodnikBlaž Vodnik
Dairy Herd Manager at Tait Family TrustDairy Herd Manager at Tait Family Trust
Bart NunnBart Nunn
Logistics assistant (PERM) at TAIT Technologies LTDLogistics assistant (PERM) at TAIT Technologies LTD