Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Alexi Plotkin

Summary

Customer service (Psychology Practice and Opshop):


Motivated customer/Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer/ client needs. Skilled at helping people find the products and services that they need. Also great at booking anointments and sharing correspondence with therapists.


In childcare setting:


Kind and considerate worker with great recommendations earned by providing individualized care and taking time to build trust. Also led exciting and safe activities while setting examples for appropriate social behaviour.

Overview

2
2
years of professional experience

Work History

Babysitter

01.2022 - Current
  • Supervised children and followed their parents requests regarding kids day/ nigh routine.
  • Made sure allergies and medical information was adhered to.
  • Played age appropriate games, worked on puzzles, and read books to children aged 3 to 10 years of age.
  • Communicated positively with children and their parents.
  • Organized and cleaned after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals, including cleaning up kitchen bench after meals.

Receptionist Trainee

Emotional Health Centre - Psychology Practice
12.2022 - 02.2023
  • Assisted with new and current client bookings on the Emotional Health Centre database.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Greeted clients when they entered the practice, requested they take a seat and informed their psychologists that they had arrived.
  • Offered clients and therapists coffee and tea.
  • Ensure the front of desk was kept neat and tidy, and passed on any correspondence (eg. emails, letters and phone messages) to therapists.
  • Made creative suggestions and edits to social media campaign using platforms such as Canva for design purposes and Instagram for promotion. .

Customer Service - Op Shop

Community Opportunity Shop
03.2022 - 02.2023
  • Direct customer service and handling of money for sale of items within the shop, ranging from clothing, furniture, household goods and toys.
  • Developed and maintained friendly interactions with customers to maintain loyalty and satisfaction.
  • Responded to customer inquiries and assisted them to find the items that they were wanting
  • Assisted with sorting of clothing/ items and also helped with front of shop display.


Education

-

Shelford Girls' Grammar
Caulfield North, VIC
11.2026

Skills

  • Activity Planning
  • Meal Planning and Preparation
  • Homework Assistance
  • Light Housekeeping
  • Child Supervision
  • Routine Management
  • Childcare

Accomplishments

  • Received consistent positive remarks for quality of care.
  • Great with money handling and payment of goods.
  • Booking in appointments and making changes
  • Commended on ability to take initiative, cleaning of work space and organisational skills.

Timeline

Receptionist Trainee

Emotional Health Centre - Psychology Practice
12.2022 - 02.2023

Customer Service - Op Shop

Community Opportunity Shop
03.2022 - 02.2023

Babysitter

01.2022 - Current

-

Shelford Girls' Grammar

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Alexi Plotkin