Alexia Cieters
Summary
Motivated and proactive employee, calm and confident under pressure, clear communication skills, a reliable and professional worker. Pursues opportunities to learn new skills and contribute to group success. Offers strong social, relationship-building and problem-solving abilities. Over 3 years of experience in the hospitality industry. Currently in Australia with a working holiday visa (subclass 417) & looking for a long-term, full-time position.
Overview
12
12
years of professional experience
Work History
Sales Person
Schoenen Matton
01.2013 - 06.2023
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Increased sales and customer satisfaction through personalized servicing.
Logistics Administrator
Cerba Research
04.2021 - 04.2022
- Managed functional areas of logistics.
- Built and established relationships with staff and vendors.
- Monitored performance of logistics operations to identify areas for improvement.
- Prepared and presented reports to management on logistics performance.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Analyzed customer requirements and provided customized logistics solutions.
Sales Person
Dolce Banana
05.2019 - 08.2019
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Trained and mentored new sales representatives.
Au Pair
CHI Au Pair
02.2016 - 03.2018
- Implemented daily routine to maintain structure and stability
- Developed creative activities to encourage physical, social and emotional growth.
- Applied positive behaviour management techniques to enhance social interactions and emotional development.
- Assisted with housework such as laundry and cooking.
Paediatric Nurse
Randstad
07.2015 - 08.2018
- Monitored paediatric patient conditions to identify changes and respond promptly.
- Helped young patients feel comfortable with procedures and immunizations.
- Documented paediatric patient care to maintain accurate and complete medical records.
- Cultivated rapport with patients and caregivers, utilizing proactive communication with parents and children.
Hotel & Catering Industry
Mise en Place
09.2011 - 08.2014
- Provided friendly & courteous service to guests.
- Maintained flexible work schedule to meet employer needs.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Delivered excellent customer service to support company reputation and patron satisfaction.
Education
Postgraduate - Paediatric & Neonatal Nursing
Artevelde University College
Ghent, Belgium06.2015
Bachelor - Nursing
HoGent University College
Ghent, Belgium06.2014
Biomedical Sciences
University of Ghent
Ghent, BelgiumHigh School Diploma -
Sint-Bavohumaniora
Ghent, Belgium06.2010
Skills
- Fluent in English, French & Dutch
- Team Oriented
- Customer Care
- Relationship Building
- Effective Communicator
- Professional & Empathic
- Trustworthy & Reliable
- Listening & Problem-solving Skills
- Enthusiastic & Engaging
- Microsoft Office Proficient
Languages
English
Native or Bilingual
French
Native or Bilingual
Dutch/Flemish
Native or Bilingual
Spanish
Professional Working
German
Professional Working
Hobbies and Interests
- Travel
- Social Activities
- Cooking & Baking
- Film
- Music & Dance
Additional Information
In possession of an international driving license
Timeline
Logistics Administrator
Cerba Research
04.2021 - 04.2022
Sales Person
Dolce Banana
05.2019 - 08.2019
Au Pair
CHI Au Pair
02.2016 - 03.2018
Paediatric Nurse
Randstad
07.2015 - 08.2018
Sales Person
Schoenen Matton
01.2013 - 06.2023
Hotel & Catering Industry
Mise en Place
09.2011 - 08.2014
Postgraduate - Paediatric & Neonatal Nursing
Artevelde University College
Bachelor - Nursing
HoGent University College
Biomedical Sciences
University of Ghent
High School Diploma -
Sint-Bavohumaniora