Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Additional Information
Timeline
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Alexia Cieters

Summary

Motivated and proactive employee, calm and confident under pressure, clear communication skills, a reliable and professional worker. Pursues opportunities to learn new skills and contribute to group success. Offers strong social, relationship-building and problem-solving abilities. Over 3 years of experience in the hospitality industry. Currently in Australia with a working holiday visa (subclass 417) & looking for a long-term, full-time position.

Overview

12
12
years of professional experience

Work History

Sales Person

Schoenen Matton
01.2013 - 06.2023
  • Worked to build relationships with customers and built potential for additional sales.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Listened to clients and introduced solutions to satisfy business and personal needs.
  • Increased sales and customer satisfaction through personalized servicing.

Logistics Administrator

Cerba Research
04.2021 - 04.2022
  • Managed functional areas of logistics.
  • Built and established relationships with staff and vendors.
  • Monitored performance of logistics operations to identify areas for improvement.
  • Prepared and presented reports to management on logistics performance.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
  • Analyzed customer requirements and provided customized logistics solutions.

Sales Person

Dolce Banana
05.2019 - 08.2019
  • Increased sales and customer satisfaction through personalized servicing.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Managed customer from initial contact to closing with attention to detail to build loyalty.
  • Trained and mentored new sales representatives.

Au Pair

CHI Au Pair
02.2016 - 03.2018
  • Implemented daily routine to maintain structure and stability
  • Developed creative activities to encourage physical, social and emotional growth.
  • Applied positive behaviour management techniques to enhance social interactions and emotional development.
  • Assisted with housework such as laundry and cooking.

Paediatric Nurse

Randstad
07.2015 - 08.2018
  • Monitored paediatric patient conditions to identify changes and respond promptly.
  • Helped young patients feel comfortable with procedures and immunizations.
  • Documented paediatric patient care to maintain accurate and complete medical records.
  • Cultivated rapport with patients and caregivers, utilizing proactive communication with parents and children.

Hotel & Catering Industry

Mise en Place
09.2011 - 08.2014
  • Provided friendly & courteous service to guests.
  • Maintained flexible work schedule to meet employer needs.
  • Processed payments with focus on accuracy and correct cash-handling procedures.
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Delivered excellent customer service to support company reputation and patron satisfaction.

Education

Postgraduate - Paediatric & Neonatal Nursing

Artevelde University College
Ghent, Belgium
06.2015

Bachelor - Nursing

HoGent University College
Ghent, Belgium
06.2014

Biomedical Sciences

University of Ghent
Ghent, Belgium

High School Diploma -

Sint-Bavohumaniora
Ghent, Belgium
06.2010

Skills

  • Fluent in English, French & Dutch
  • Team Oriented
  • Customer Care
  • Relationship Building
  • Effective Communicator
  • Professional & Empathic
  • Trustworthy & Reliable
  • Listening & Problem-solving Skills
  • Enthusiastic & Engaging
  • Microsoft Office Proficient

Languages

English
Native or Bilingual
French
Native or Bilingual
Dutch/Flemish
Native or Bilingual
Spanish
Professional Working
German
Professional Working

Hobbies and Interests

  • Travel
  • Social Activities
  • Cooking & Baking
  • Film
  • Music & Dance

Additional Information

In possession of an international driving license

Timeline

Logistics Administrator

Cerba Research
04.2021 - 04.2022

Sales Person

Dolce Banana
05.2019 - 08.2019

Au Pair

CHI Au Pair
02.2016 - 03.2018

Paediatric Nurse

Randstad
07.2015 - 08.2018

Sales Person

Schoenen Matton
01.2013 - 06.2023

Hotel & Catering Industry

Mise en Place
09.2011 - 08.2014

Postgraduate - Paediatric & Neonatal Nursing

Artevelde University College

Bachelor - Nursing

HoGent University College

Biomedical Sciences

University of Ghent

High School Diploma -

Sint-Bavohumaniora

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Alexia Cieters