Alexia Guillaumot
Melbourne,VIC
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
6
6
years of professional experience
Work History
Administration Assistant
cleaning company
Melbourne, VIC
08.2024 - Current
- Updated and maintained databases with current information.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Receptionist Administrator
Joia restaurant
French Alps , France
11.2022 - 02.2024
- Answered phones promptly to record and confirm reservations.
- Monitored dining room activities to ensure that patrons had an enjoyable experience.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Balanced daily cash register transactions.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Assisted clients in building basic computer skills, such as navigating the internet and using Microsoft Office applications.
Receptionist
Porchester Spa
London, United Kimgdom
01.2019 - 09.2019
- Greeted visitors and provided them with assistance.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Scheduled and confirmed appointments.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Educated participants on topics related to health and wellness.
Education
High School Diploma -
High School Noumea
New Caledonia 11-2014
Skills
- Database management
- Inventory management
- Customer service
- Microsoft Office
- Phone etiquette
- Appointment scheduling
- Attention to detail
- Information organization
Affiliations
- fitness & healthy routines
- collective sports / activities
- arts
- socialisation
Languages
English
Full Professional
French
Native/ Bilingual
Spanish
Limited
Timeline
Administration Assistant
cleaning company
08.2024 - Current
Receptionist Administrator
Joia restaurant
11.2022 - 02.2024
Receptionist
Porchester Spa
01.2019 - 09.2019
High School Diploma -
High School Noumea
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