Alexia Peppas
Melbourne
Summary
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. My availability is wide and I can work any day of the week. I am a very hard worker and would love to be provided the opportunity to expand my learning and experience.
Overview
6
6
years of professional experience
Work History
Retail Assistant
LSKD
03.2025 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
- Actively engaged customers to provide general assistance and information on store merchandise.
Pilates Instructor
Studio Korr
08.2024 - Current
- Provided modifications for clients with injuries or limitations, ensuring a safe and effective workout experience.
- Maintained a clean and organized studio space, ensuring a safe environment for all participants.
- Improved clients'' posture and balance through tailored exercises targeting specific muscle groups.
- Contributed to studio''s revenue growth by promoting private lessons and package deals.
- Kept facilities and equipment clean and organized.
- Received consistently positive feedback from both clients and colleagues alike regarding instructional skills.
- Attended continuing education classes to maintain current knowledge.
Mecca Host
Mecca Brands
05.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
Retail Assistant
Lululemon
10.2023 - 12.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
Supermarket Worker
Lamanna Supermarket
05.2019 - 12.2023
- Managed cash register operations using POS system and processed sales and returns.
- Cleaned shelves and restocked with new inventory when products stock ran low.
- Operated cash registers, scanners and computers to itemize and total customer purchases.
- Received and unloaded new products upon delivery, checking for damage and order accuracy.
- Processed customer orders and payments with POS system or cash register.
- Created and built product displays to engage customers through visual merchandising.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Managed efficient cash register operations.
Retail Assistant
Cotton On
10.2022 - 03.2023
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Increased sales and customer satisfaction through personalized servicing.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Processed customer returns to manage smooth refunds and exchanges following store procedures.
- Recommended complementary purchases to customers, increasing revenue.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Answered incoming calls and emails to provide product information, features and benefits.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Used in-store system to locate inventory and place special orders for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Food Service Worker
Souvlaki GR
09.2020 - 02.2021
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Acquired new skills to support team and further accommodate customer needs.
- Washed, peeled and seeded fruits and vegetables.
- Monitored inventory to keep adequate stock of food items and supplies.
- Set up, restocked and cleaned dining areas.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
- Operated cash register to process cash, check and credit card transactions.
Education
Bachelor of Law - Law
RMIT University
Melbourne, VIC11-2025
High School Diploma -
Strathmore Secondary College
Melbourne, Victoria10.2021
Skills
- Accurate recordkeeping
- People skills
- Team building
- Problem resolution
- Training & development
- Critical thinking
- Planning & organizing
- POS system operation
- Payment processing
- Customer assistance
- Cash register operation
- Basic math
- Reliable & trustworthy
- Good work ethic
- Customer service
- Flexible schedule
- Customer Needs Assessments
- Attention to Detail
- Loading and Unloading Procedures
- Documentation and Filing
- Providing Feedback
- Support Services
Timeline
Retail Assistant
LSKD
03.2025 - Current
Pilates Instructor
Studio Korr
08.2024 - Current
Retail Assistant
Lululemon
10.2023 - 12.2024
Mecca Host
Mecca Brands
05.2023 - Current
Retail Assistant
Cotton On
10.2022 - 03.2023
Food Service Worker
Souvlaki GR
09.2020 - 02.2021
Supermarket Worker
Lamanna Supermarket
05.2019 - 12.2023
Bachelor of Law - Law
RMIT University
High School Diploma -
Strathmore Secondary College
Similar Profiles
Karren GeraghtyKarren Geraghty
Assistant Store Manager at LSKDAssistant Store Manager at LSKD
Cindy MoreiraCindy Moreira
Retail Assistant at LSKDRetail Assistant at LSKD
Viktoria von SydowViktoria von Sydow
Community Educator & Sales at LSKDCommunity Educator & Sales at LSKD