Alexie Baszanowski

• Heavy lifting, working in a fast paced environment, bar service, extensive hours standing, customer service, food handling and all-round duties replenishing and restocking around the centre and stadium, retail experience and corporate function experience
• High teas and MASE(meetings and special events) functions
• Solo MASE functions and working behind a bar.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Delivered services to customer locations within specific timeframes.
• Assisted with special events by working premieres, private screenings and charity events.
• Set up event facilities and equipment, cleaned areas, and organized supplies.
• Ran concession stand by preparing food and serving drinks for patrons.
• Inspected tickets and customer IDs, checking for appropriate age requirements.
• Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
• Oversaw event operations to keep running smoothly.

• Waitressing, Mini bar, POS system use, Customer Service, cash handling, working in a fast-paced environment, functions and weddings, RSA service, fine dining and restaurant experience.
• Established rapport with customers by providing friendly and attentive service.
• Processed payments and provided receipts to establish proof of transaction.
• Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
• Improved overall efficiency by assisting with kitchen tasks during peak hours or staff shortages.
• Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
• Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
• Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
• Arranged tables and chairs for special occasions and events.
• Assisted in reducing hotel costs by monitoring and reporting any maintenance issues related to mini bars.
• Coordinated with front desk staff to efficiently address guest inquiries or concerns regarding mini bar charges.
• Facilitated smooth room turnover by swiftly restocking mini bars during housekeeping services.
• Collaborated with team members to design visually appealing and functional event spaces.
• Ensured client satisfaction by anticipating needs and providing personalized assistance throughout the duration of each event.

Working in Events and catering, Functions and working in the Cafe Daily.

• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

• Opening and Closing of the café (solo), Waitressing, being one of the Main Cooks, Money Handling, POS system use, Food handling, Food Prep, Take away duties, Café all Rounder, Working in a fast paced environment (working several tables at once), Customer service.

• Worked front of house, barista machine, serving, Hostess, cleaning, Cash handling, POS system and customer service, working high teas, functions and catering.