- Crafting and DIY Projects
- Gardening
- Cooking
- Strategy Games
- Volunteering
- Baking
- Fundraising Events
- Growing herbs, vegetables, or fruits in home gardens
- Camping
- I enjoy cooking for friends and family gatherings
- Traveling Missions
- Volunteer Work
Alexies Rowena Rauhihi
Gold Coast, Gaven
Summary
Focused Administrator/Office worker with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.
Overview
14
14
years of professional experience
Work History
Administrative Manager
Omega Communication Services Pty Ltd
08.2016 - Current
- Answered phone calls, delivering messages.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for company information.
- Improved document organization thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply, proactively ordering items needed.
- Supported staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for staff by scheduling appointments strategically while considering priorities.
- Organized office events such as working away and/or team-building activities, promoting a positive company culture and boosting employee morale.
- Streamlined invoice processing procedures to ensure timely payment of clients while minimizing errors in financial records.
- Maintained inventory of office supplies and placed orders.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Organized company events to enhance team cohesion, coordinating logistics and catering.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Receptionist Administrator
Heritage Of Faith Christian Church - Jerry Savelle Ministries
01.2012 - 10.2016
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Acted as first point of contact and set appointments for prospective clients.
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate people.
- Collaborated with team members on various projects to achieve department goals and improve overall efficiency.
- Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.
- Ensured welcoming environment for visitors, contributing to positive first impressions.
- Maintained inventory of office supplies, preventing shortages and supporting daily operations.
- Developed and maintained organized filing systems, reducing retrieval time for important documents.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Education
High School Diploma -
Saint Joseph Maori Girls' College
Napier, New Zealand11-1991
Skills
- Organization and multitasking
- Customer service management
- Scheduling and calendar management
- Database administration
- Mail handling
- Travel arrangements
- Calendar management
- Payroll control
- Time management
- Data entry
- Planning and prioritization
- Supply management
Interests
Timeline
Administrative Manager
Omega Communication Services Pty Ltd
08.2016 - Current
Receptionist Administrator
Heritage Of Faith Christian Church - Jerry Savelle Ministries
01.2012 - 10.2016
High School Diploma -
Saint Joseph Maori Girls' College
Similar Profiles
Randika MunasingheRandika Munasinghe
Devops & Cloud Engineer at AC3 Australian Centre for Advanced Computing and Communication Pty Ltd (AU)Devops & Cloud Engineer at AC3 Australian Centre for Advanced Computing and Communication Pty Ltd (AU)
Wendy XiaWendy Xia
Aged Care Team Leader /Case Manager /RN at Alpha Omega Aged Care PTY LTDAged Care Team Leader /Case Manager /RN at Alpha Omega Aged Care PTY LTD
Violet SwartzViolet Swartz
Supervisor at Adv Communication Pty Ltd (SP to Openserve )Supervisor at Adv Communication Pty Ltd (SP to Openserve )
Jade ClarkeJade Clarke
Senior Propery Manager Promoted to Office Manager at Image RealtySenior Propery Manager Promoted to Office Manager at Image Realty
Richard WhaangaRichard Whaanga
Fence Installer at TFH Hire ServicesFence Installer at TFH Hire Services