Managed customer accounts for truck repair clients, ensuring satisfaction and retention.
Coordinated repair bookings and service schedules, enhancing customer communication through follow-up calls.
Prepared quotes, invoices, and account paperwork for repair jobs, facilitating smooth transaction processes.
Reviewed and approved timesheets for payroll processing.
Processed employee payroll information and payments accurately and on time.
allied health assistant
HAPPY BREEZE THERAPY SERVICES
07.2023 - Current
Dedicated Allied Health Assistant with experience in supporting occupational therapy . Skilled in assisting clients with therapeutic exercises, implementing treatment plans, and fostering a positive environment for rehabilitation. Strong interpersonal skills and a commitment to enhancing patient well-being and functional independence. Proficient in maintaining accurate documentation and collaborating with multidisciplinary teams to achieve optimal outcomes.
Coach
MOTIV8 SPORTS SOUTH COAST
04.2023 - Current
Collaborated with coaches to share best practices and insights, mentored assistant coaches to enhance leadership skills and deepen understanding of coaching strategies.
Focused player skills development on individual strengths and weaknesses through targeted drills, leading to improved performance.
Fostered a safe, positive environment for player growth both athletically and personally through mentoring.
Sales Assistant
IGA SHELLHARBOUR
07.2021 - 06.2024
Collaborated with team members to achieve sales targets while ensuring a clean, well-stocked store.
Resolving customer complaints professionally, leading to improved customer relations and loyalty.
Improving store organisation by efficiently stocking shelves and maintaining clean, clutter-free aisles.
Enhanced customer satisfaction by promptly assisting with item location and inquiries.
Supporting a safe shopping environment by promptly addressing spills or hazards and reporting potential safety concerns to management.
Reducing wait times for customers by quickly and accurately bagging groceries.
Promoted store loyalty programs and special offers, increasing customer engagement.
Assisting customers with carrying heavy bags to their vehicles, enhancing overall service quality.