ALEXIS CUEVAS
Pyrmont
Summary
Dedicated professional with extensive hands-on experience in industrial automation, electrical installations, and networking. Proficient in PLC programming, SolidWorks design, and digital tools for e-commerce, complemented by a strong foundation in basic IT systems. Known for adaptability and a quick learning curve with new technologies, alongside a passion for solving technical challenges and collaborating within teams. Committed to delivering innovative solutions that enhance operational efficiency and support organizational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
IT Technician
BROADBAND SYSTEMS MX
08.2018 - 12.2024
- Implemented satellite telecommunication services and customized network setups, including programming and automation.
- Developed innovative solutions to improve service efficiency and quality.
- Collaborated closely with technical teams to ensure proper operation of automation systems.
- Provided technical support for equipment malfunctions, repairs, and general inquiries.
- Managed basic databases and handled minimal coding for e-commerce and static websites (WordPress, WooCommerce & Shopify).
- Familiar with Salesforce for basic tasks and operations.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Improved network efficiency by optimizing configurations and implementing necessary updates.
- Reduced system downtime by proactively monitoring and addressing potential issues in a timely manner.
- Integrated digital store APIs and managed listings on Amazon and e-commerce platforms
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
Filed Technician
BROADBAND SYSTEMS MX
01.2017 - 12.2024
- Installed and maintained broadband infrastructure, including antennas, Cat6/Cat6e cabling, patch panels, and PoE equipment in residential, commercial, and industrial environments.
- Configured wireless access points and network hardware, including UniFi, MikroTik, and TP-Link systems, ensuring optimal coverage and Quality of Service (QoS).
- Deployed and managed point-to-point and point-to-multipoint wireless links (5 GHz/2.4 GHz) for long-range connectivity between remote locations.
- Handled setup and administration of Starlink systems.
- Configured IP addressing schemes, DHCP reservations, static IPs, and performed port forwarding and remote access setup (IPv4).
- Troubleshot networking issues (latency, signal loss, packet drops) using tools such as ping, traceroute, and network analysers.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Exceeded client expectations with excellent communication skills, keeping them informed throughout the entire resolution process.
- Increased overall efficiency with thorough documentation of completed tasks, diagnostic results, and recommendations for improvements.
- Reduced downtime by swiftly identifying and resolving network problems through comprehensive diagnostics.
- Liaised with US-based ISPs and tech support teams in English to coordinate service activations, resolve outages, and escalate Tier 2 issues.
- Maintained documentation of network layouts, configurations, and maintenance schedules.
- Provided on-site and remote customer support, training users on system usage and basic troubleshooting.
Education
Bachelor of Engineering - Mechatronics - Automatization
UTEZ - MORELOS
Morelos, Mexico01.2022
VET - Artificial Intelligence
GEYSTONE COLLEGE
Sydney, NSW11-2026
Certificate of Technical Studies - Mechatronics
CETIS 12
Morelos, Mexico06-2018
Certificate - English
ILSC Australia
Sydney, NSW06-2025
Skills
- Robot Programming
- Automation system programming
- Automation Engineering
- Solid Works / CAT Design
- Industrial Networking
- Networking
- Hardware installation
- Technical support
- Software configuration
- Electrical & Electronic Work
- Fieldwork & Remote Site Setup
- IT Integration
- Equipment installation
- Diagnostic testing
- Technical analysis
- Wiring installation
- Electrical repairs
- Electrical installation
- Electrical troubleshooting
- Attention to detail
Certification
White Card
Advanced English
Mechanical Design
LANGUAGES
English: Fluent
Spanish: Native
Interests
- DIY and Home Improvement
- Woodwork
- I like working with my hands and fixing things
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Electronics and Circuit Building
- Interior Design
- Video Gaming
- Crafting and DIY Projects
- 3D Printing
- Strategy Games
- Surfing
- Blockchain Technology and Cryptocurrency
- Road Trips
- Robotics
- Skiing (Snowboard)
- Music
- Participating in cultural exchange programs and homestays
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Train Travel
- Food Tourism
- Designing and Printing 3D Models
- Drone Piloting
- Coding and Programming
Timeline
IT Technician
BROADBAND SYSTEMS MX
08.2018 - 12.2024
Filed Technician
BROADBAND SYSTEMS MX
01.2017 - 12.2024
Bachelor of Engineering - Mechatronics - Automatization
UTEZ - MORELOS
VET - Artificial Intelligence
GEYSTONE COLLEGE
Certificate of Technical Studies - Mechatronics
CETIS 12
Certificate - English
ILSC Australia
SOFT SKILLS
- Effective communication and teamwork
- Collaborative leadership
- Proactive approach
- Continuous improvement
- Quick problem-solving and attention to detail
- Adaptability
Similar Profiles
Colin BuchheitColin Buchheit
Enterprise Software Developer Internship at MX Holdings: MX Holdings HeadquartersEnterprise Software Developer Internship at MX Holdings: MX Holdings Headquarters
Luis Alfonzo GONZALEZ BARBALuis Alfonzo GONZALEZ BARBA
General Manager at Grupo MXGeneral Manager at Grupo MX
Diego Vazquez SotoDiego Vazquez Soto
Insurance Agent at Guardian Insurance MXInsurance Agent at Guardian Insurance MX
Andrew MedellinAndrew Medellin
Tutor at Alpha Academics / St Andrew's Cathedral SchoolTutor at Alpha Academics / St Andrew's Cathedral School
Parshan ThaverParshan Thaver
Head Chef/Manager of Operations at Vic's Quality MeatHead Chef/Manager of Operations at Vic's Quality Meat