Experienced with overseeing multiple properties, ensuring efficient operations and tenant satisfaction. Utilizes effective communication and organizational skills to manage maintenance, leasing, and financial tasks. Track record of resolving conflicts and maintaining high occupancy rates.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Property Manager
The Agency
Brookvale, New South Wales
11.2022 - Current
Oversaw property operations, ensuring timely maintenance and tenant satisfaction.
Developed and implemented strategic marketing plans to enhance property visibility and occupancy rates.
Managed lease agreements, conducting regular reviews for compliance with regulations and policies.
Coordinated tenant communications, addressing concerns promptly to maintain positive relationships.
Mentored junior staff in best practices for property management and customer service excellence.
Streamlined operational processes, improving efficiency in maintenance requests and vendor management.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Educator (casual)
St Josephs early education centre
03.2021 - 10.2022
Support the implementation of an approved learning framework, and support children’s wellbeing, learning and development.
Communication or effectively communicating
Prepare, implement, and evaluate developmentally appropriate programs for children in their care as individuals and within groups.
Developed and implemented engaging lesson plans to enhance student learning experiences.
Fostered a nurturing environment that promoted social, emotional, and cognitive development.
Reception (full time)
Percival Property Sales
04.2022 - 08.2022
Responding to enquiries and directing calls and all basic reception duties.
Supporting high performing and busy sales team.
First point of contact for clients visiting the office and assisted with rental enquiries.
Greeting visitors
Maintaining calendars for appointments
Sort mail
Filing and organising
Worked effectively in fast-paced environments.
Front of House (casual)
Social Grounds café
05.2021 - 04.2022
Greet customers and show them to their table
Keep things on a running schedule
Taking orders and preparing beverages
Worked well in a team setting, providing support and guidance.
Worked flexible hours across night, weekend, and holiday shifts.
Educator (casual)
Wauchope OOSH centre
03.2021 - 12.2021
Care for children within the learning framework
Prepare food for children
Assist with any homework
Led professional development workshops for staff to improve teaching methodologies.
Collaborated with families to support children's educational needs and progress.
Dental Assistant (casual)
Sundial dental
09.2020 - 03.2021
Showing patients to exam room
Prepared examination rooms with necessary instruments and supplies for dental procedures.
Assisting with procedures such as fillings, extractions, crowns, root canal.
Making dental impressions
Sterilizing dental tools and equipment
Post-procedure clean up
Assisted in patient procedures, ensuring comfort and safety throughout treatment.
School Based Traineeship
St Agnes early education centre
07.2019 - 05.2020
Observations on my colleagues and the job role
Learning and implanting the framework
Caring for children and responding to their cues and needs
Studying while on the job to ensure assignments and tasks were up to date.
Front of house (casual)
Sandbox Café/Sticky Fingers Takeaway
12.2018 - 08.2019
Preparing the store for open
Taking orders and ringing up payment
Preparing and serving light food and snacks
Cleaning work areas, coffee machines and equipment
Creating stock displays
Administrative Assistant
Premier Strata Northmead
12.2018 - 12.2018
Filing, photocopying, and scanning
General office hand jobs
Streamlined document management processes, improving accessibility and organization of files.
Education
Certificate IV - Real Estate
Australian College of Professionals
03-2023
Certificate III - Early Childhood Education And Care
TAFE NSW
NSW
10-2020
Newman Senior Technical College
01.2020
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Yanco Agricultural High School
01.2018
Skills
Communication: I pride myself on being an excellent communicator when working in a close team environment and communicate very well with customers
Teamwork: I have proven myself as a valued team member in all of my previous and current jobs I am able to work closely with a team and value everyone’s ideas and opinions
Problem Solving: I find quick lasting solutions to problems through communication and previous life experiences
Planning and Organising: I am organised and have excellent time management skills
Learning and Technology: I am very confident with the use of technology, have plenty of experience with different software’s and programs and am always willing to improve my skills
Pride in self appearance: I take pride in my appearance and ensure I am well groomed, clean and dressed appropriately in accordance to the job role
Certification
Cert II Hospitality
Cert III Early Childhood
Working with children’s check
Cabin Crew E-learn Diploma
Certificate of registration
Cert IV Real estate practice
Timeline
Property Manager
The Agency
11.2022 - Current
Reception (full time)
Percival Property Sales
04.2022 - 08.2022
Front of House (casual)
Social Grounds café
05.2021 - 04.2022
Educator (casual)
St Josephs early education centre
03.2021 - 10.2022
Educator (casual)
Wauchope OOSH centre
03.2021 - 12.2021
Dental Assistant (casual)
Sundial dental
09.2020 - 03.2021
School Based Traineeship
St Agnes early education centre
07.2019 - 05.2020
Front of house (casual)
Sandbox Café/Sticky Fingers Takeaway
12.2018 - 08.2019
Administrative Assistant
Premier Strata Northmead
12.2018 - 12.2018
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Yanco Agricultural High School
Certificate IV - Real Estate
Australian College of Professionals
Certificate III - Early Childhood Education And Care