Summary
Overview
Work History
Education
Skills
Educational Training
Competency Summary
Volunteer Experience
References
Snowboarding, Running, Outdoor sports
Timeline
Generic

Alexis Henry-Michon

Bronte,NSW

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level. Ready to help team achieve company goals. Also, I'm seeking and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Full Time Living Aupair

Private Family
09.2023 - Current
  • Enhanced family''s daily routine by providing attentive childcare and maintaining a safe, nurturing environment.
  • Fostered positive relationships with host family members, creating a harmonious living situation for all involved.
  • Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
  • Provided reliable transportation to various appointments, activities, and outings while maintaining safety standards.
  • Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
  • Participated actively in family events gatherings further integrating myself into their lives enhancing overall experience.
  • Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.

Social Assistance

Youth Protection Department
05.2021 - 06.2023
  • Supervising parent-child encounters
  • Writing notes for speakers
  • Write references for stakeholders and customers
  • Ensure compliance with facility regulations
  • Transport children and ensure their safety and well-being
  • Improved customer satisfaction by addressing concerns and providing timely resolutions.
  • Developed strong rapport with customers to establish trust and loyalty.
  • Contributed to process improvements by participating in brainstorming sessions and sharing innovative ideas.
  • Responded proactively and positively to rapid change.

Restaurant Waiter

La Cage - Sports brewery
07.2019 - 05.2021
  • Answering customer questions
  • Initiate various tasks to ensure customer satisfaction
  • Take orders and serve food and beverages to customers
  • Ensure cleanliness and hygiene of premises
  • Perform closing tasks and replace cutlery and other supplies.
  • Maintained clean and organized dining areas for optimal guest experience.

Shift Supervisor

McDonald's
05.2018 - 07.2019
  • Supervise the team on the floor
  • Coaching new employees and evaluating their performance
  • Take charge of the restaurant and manage the service and upkeep of the premises
  • Perform specific tasks quickly and efficiently
  • Ensure product hygiene and quality
  • Manage customer complaints and ensure customer satisfaction
  • Open and close the restaurant.
  • Completed store opening and closing procedures and balanced tills.

Employee (cashier and Cook)

McDonald's
05.2017 - 05.2018
  • Supervise the team on the floor
  • Coaching new employees and evaluating their performance
  • Take charge of the restaurant and manage the service and upkeep of the premises
  • Perform specific tasks quickly and efficiently
  • Ensure product hygiene and quality
  • Manage customer complaints and ensure customer satisfaction
  • Open and close the restaurant.

Sales and Cashier

Ecko untld
11.2016 - 05.2017
  • Inform customers of promotions
  • Keeping the store clean
  • Opening and closing the store
  • Balancing the till and making daily deposits
  • 5th best seller in Canada in December 2016

Education

Bachelor of Social Work - Social Work

University of Quebec in Outaouais
Canada
06.2023

Skills

  • Active Listening
  • Technical Support
  • Emotional Intelligence
  • Empathy Display
  • Stress Tolerance
  • Adaptability
  • Team Collaboration

Educational Training

Bachelor of Social Work, 05/2023, L'envol SRT (mental health), Currently a full-time intern, 2019, Cégep de l'Outaouais, Gabrielle-Roy, Gatineau, Quebec, 2017, Collège pré-universitaire Nouvelles Frontières, Gatineau, Quebec

Competency Summary

4 years' experience working with a variety of customers, Strong sense of organization and initiative, Perseverance, team spirit and adaptability, Computer software: Microsoft Office Suite, Excellent interpersonal skills, Functional command of English

Volunteer Experience

  • 45-hour observation and intervention internship, 02/2021, Robert-Guertin Arena, La Halte-chaleur
  • Tutoring - to high school students in mathematics, 2016, 2017, Collège Nouvelles Frontières, Gatineau, Quebec
  • Guide - School open house, 10/2016, Collège Nouvelles Frontières, Gatineau, Quebec
  • Participation in the Christmas food basket drive, Since 2010, St-Richard Parish, Gatineau, Quebec

References

References available on request

Snowboarding, Running, Outdoor sports

I'm a big fan of outdoor sports! I love to go running and discover new trails and running paths.

Timeline

Full Time Living Aupair

Private Family
09.2023 - Current

Social Assistance

Youth Protection Department
05.2021 - 06.2023

Restaurant Waiter

La Cage - Sports brewery
07.2019 - 05.2021

Shift Supervisor

McDonald's
05.2018 - 07.2019

Employee (cashier and Cook)

McDonald's
05.2017 - 05.2018

Sales and Cashier

Ecko untld
11.2016 - 05.2017

Bachelor of Social Work - Social Work

University of Quebec in Outaouais

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Alexis Henry-Michon