Alexis Higgins

Dubbo,NSW

Summary

Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment. Approachable, and offers a strong background in the hospitality industry. Swiftly handles assignments and promptly resolves issues. Recognized for consistent attention to quality customer service.

Work History

Bartender

Maquarie Inn

Dubbo, NSW

06.2025 - Current

Remained calm and poised during busy periods, promoting great customer service to guests.
Made friendly conversation with customers to provide enjoyable bar experience.
Effectively multitasked within fast-paced environment.
Resolved customer complaints in a professional manner.
Processed payments accurately and efficiently with POS system.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Developed good working relationships with fellow employees through effective communication.

Education

Certificate 3 - Animal Studies

TAFE NSW

NSW

12-2023

High School Diploma -

Dubbo College Senior Campus

Dubbo, NSW

09-2022

Skills

Customer service
Conflict resolution
Relationship building
Team collaboration
Effective communication

Active listening
Stress management
Engaging personality
Handling difficult customers
Patience and tolerance

Timeline