Alexis Miljkovic
Lambton ,NSW
Summary
Detail-oriented customer service professional with a robust work ethic and extensive experience in hospitality and retail sales. Proven ability to engage effectively with diverse populations, including individuals with disabilities and mental health needs, during university placements. Highly adaptable and quick to learn, excelling in fast-paced environments while maintaining reliability and punctuality. Committed to taking on new responsibilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender
Oceane Hotel
12.2024 - Current
- Prepared and served cocktails, coffee, and other beverages.
- Cleared floors and ensured a clean, organized dining and bar area.
- I took food orders and delivered meals efficiently to customers.
- Provided excellent customer service in a fast-paced environment.
- Maintained bar cleanliness, and adhered to RSA regulations.
Bartender
Queen's Wharf Hotel
01.2023 - 01.2025
- Developed expertise in classic and signature cocktail-making.
- Engaged with customers to create a welcoming atmosphere.
- Managed high-volume service efficiency during peak hours, including events such as 'Wharf Life,' hosted every Sunday.
Cake Sales/Cake Decorator
The Cheescake Shop
12.2020 - 05.2023
- Assembled, prepared, decorated, and frosted cakes for purchase.
- Handled cash, credit card and check transactions.
- Provided exceptional customer service, addressing inquiries and concerns with patience and expertise.
Education
Bachelor of Science - Speech Pathology
The University of Newcastle
Callaghan, NSW12-2026
High School Diploma -
St Francis Xavier College
Hamilton, NSW12-2022
High School Diploma -
St Pius X High School
Adamstown, NSW12-2020
Skills
- Customer service and guest experience
- Strong time management skills
- Leadership and teamwork skills
- Cocktail and coffee preparation
- Adaptability and problem solving
- Cash handling skills
- Communication skills
Certification
- Working with Children's check.
- Willingness to apply for an NDIS workers check.
- Police check.
- First aid certificate.
Timeline
Bartender
Oceane Hotel
12.2024 - Current
Bartender
Queen's Wharf Hotel
01.2023 - 01.2025
Cake Sales/Cake Decorator
The Cheescake Shop
12.2020 - 05.2023
Bachelor of Science - Speech Pathology
The University of Newcastle
High School Diploma -
St Francis Xavier College
High School Diploma -
St Pius X High School
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