Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alexis Nelson-Best

ORAN PARK,NSW

Summary

Proven leader and effective communicator with demonstrated success at McDonald's in enhancing team performance and fostering collaboration. Skilled in customer engagement and safe food handling, consistently improving customer satisfaction and compliance. Achieved a positive work environment, leading to increased accountability and reduced misunderstandings. Motivated Crew Team Member committed to contributing to business success, experienced in providing high-quality industrial production work, focused on customer satisfaction and team productivity. Highly efficient in fast-paced and challenging environments, eager to learn with an aptitude for applying new knowledge with skill and efficiency. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Energetic Crew Member offering outstanding skills in customer service, food safety, inventory restocking, well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs, experienced with providing comprehensive care to animals ensuring their health and safety. Utilizes knowledge of animal behavior and welfare to monitor and support well-being, with a strong understanding of maintaining clean environments and administering necessary treatments to promote optimal animal health. Reliable and punctual Animal Care team member with proven skills cleaning animal areas, coordinating inventory, and managing animal needs with care and compassion. Highly organized and hardworking with good communication and multitasking abilities.

Overview

3
3
years of professional experience

Work History

Crew Team Member

Macarthur Pets
01.2025 - Current
  • Worked well with teammates and accepted coaching from management team.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Participated in emergency response situations effectively aiding injured wildlife.
  • Conducted behavioral assessments on incoming animals to determine appropriate placement within the facility or foster homes.
  • Trained new employees and volunteers on proper handling techniques, sanitation procedures.

Crew Coach

McDonald's
03.2022 - 04.2025
  • Facilitated open communication among crew members, fostering trust and collaboration within the team.
  • Enhanced team performance by implementing effective coaching strategies and providing constructive feedback.
  • Established clear expectations for each crew member''s role, increasing accountability and reducing misunderstandings.
  • Fostered a positive work environment, enhancing crew morale and job satisfaction.
  • Recognized high-performing crew members regularly, encouraging continued excellence and dedication to their roles.
  • Monitored adherence to safety protocols, minimizing workplace accidents and ensuring compliance with industry regulations.

Crew Team Member

Coles Supermarket
01.2024 - 02.2025
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
  • Resolved customer complaints quickly and professionally, ensuring repeat patronage.

Education

High School Diploma -

Saint Patricks College For Girls
12.2023

Skills

  • Customer Engagement
  • Cash Handling
  • Food handling safety
  • Beverage Preparation
  • Order Management
  • Initiative-taking
  • Clear Communication
  • Customer Service
  • Time Management
  • Problem-Solving
  • Safe Food Handling
  • Cleaning protocols
  • Patience and tolerance
  • Animal care
  • Basic maintenance
  • Pet handling
  • Infection control
  • Disease prevention
  • Behavior analysis
  • Nutritious feeding
  • Medication administration
  • Test sample collection
  • Kennel disinfection
  • Human and animal safety

Languages

English
Native or Bilingual
Japanese
Limited Working
Romanian
Elementary

Timeline

Crew Team Member

Macarthur Pets
01.2025 - Current

Crew Team Member

Coles Supermarket
01.2024 - 02.2025

Crew Coach

McDonald's
03.2022 - 04.2025

High School Diploma -

Saint Patricks College For Girls
Alexis Nelson-Best