Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Alexis Nelson-Best

ORAN PARK,NSW

Summary

Proven leader and effective communicator, demonstrated at McDonald's by enhancing team performance and fostering collaboration. Skilled in customer engagement and safe food handling, consistently improving customer satisfaction and compliance. Achieved a positive work environment, leading to increased accountability and reduced misunderstandings. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Highly efficient Coles, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.

Overview

2
years of professional experience

Work History

Coles Supermarket

Crew Team Member
01.2024 - Current

Job overview

  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by consistently providing friendly and efficient service.
  • Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
  • Resolved customer complaints quickly and professionally, ensuring repeat patronage.

McDonald's

Crew Coach
03.2022 - Current

Job overview

  • Facilitated open communication among crew members, fostering trust and collaboration within the team.
  • Enhanced team performance by implementing effective coaching strategies and providing constructive feedback.
  • Established clear expectations for each crew member''s role, increasing accountability and reducing misunderstandings.
  • Fostered a positive work environment, enhancing crew morale and job satisfaction.
  • Recognized high-performing crew members regularly, encouraging continued excellence and dedication to their roles.
  • Monitored adherence to safety protocols, minimizing workplace accidents and ensuring compliance with industry regulations.

Education

Saint Patricks College For Girls
Sydney, NSW

High School Diploma
12.2023

University Overview

  • Coursework: Certificate 3 in Retail Management 2023-2024
  • Coursework: Certificate 2 in Animal Sciences 2024–Present
  • Recipient of Food Safety Supervisor Award valid until 2029
  • 4.3 GPA

Skills

  • Customer Engagement
  • Cash Handling
  • Food handling safety
  • Beverage Preparation
  • Order Management
  • Initiative-taking
  • Clear Communication
  • Customer Service
  • Time Management
  • Problem-Solving
  • Safe Food Handling

Languages

English
Native or Bilingual
Japanese
Limited Working
Romanian
Elementary

Timeline

Crew Team Member

Coles Supermarket
01.2024 - Current

Crew Coach

McDonald's
03.2022 - Current

Saint Patricks College For Girls

High School Diploma
Alexis Nelson-Best