ALEXIS SHERYL
Cairns North,QLD
Summary
I'm a driven and enthusiastic student currently pursuing a master's in Social Work. Proficient in strong communication and organization, I have a genuine passion for problem-solving and a strong desire to continually acquire new skills while refining existing ones. With a knack for multitasking, active listening, and effective project management, I am committed to making a meaningful impact in the field of Social Work.
Overview
5
5
years of professional experience
Work History
Console Operator
United Petroleum
Cairns North, OLD 4070
2023.10 - Current
- Worked as a console operator, receiving and processing payments for goods and services by cash, credit and debit cards or gift vouchers
- Issued sales dockets and gave change
- Counted and recorded money received and balance against register sales
- Removed expired products and refilled with new ones.
Tele-Counsellor
National Health Mission - Government of India
Ernakulam, India
2021.06 - 2021.11
- Worked as part of the COVID-19 rapid response team, providing tele-counselling services and crisis intervention to over 1000 individuals in quarantine or testing positive for COVID
- Documented cases and assessed psychological risks and well-being
- Offered assistance and provided essential support and emergency contacts
- The program was initiated by the Government of India.
Art and Decor Team Member
Under25stc
Ernakulam, India
2019.11 - 2021.06
- Managed social media accounts and created content for the Instagram page
- Promoted and organized events and activities
- Oversaw art and decor management.
Education
Master of Social Work -
James Cook University
06.2024
B.Sc. Psychology -
St Teresa's College
04.2022
Skills
- Problem solving
- Multitasking
- Communication
- Crisis intervention
- Customer service
- Active listening
Timeline
Console Operator
United Petroleum
2023.10 - Current
Tele-Counsellor
National Health Mission - Government of India
2021.06 - 2021.11
Art and Decor Team Member
Under25stc
2019.11 - 2021.06
Master of Social Work -
James Cook University
B.Sc. Psychology -
St Teresa's College