Alexis Thomas
Sandstone Point,QLD
Summary
Hardworking, advanced-level customer service and admin worker, looking to apply my enthusiasm and experience to a job that can challenge my efficiency. Detail-oriented individual with strong customer service skills, a bubbly personality and the ability to learn concepts quickly.
Overview
11
11
years of professional experience
Work History
Receptionist
Ridgewood 2
Narangba, QLD
10.2021 - Current
- Collaborated closely with colleagues to meet customer needs.
- Promoted available products and services to customers during service, account management and order calls.
- Met or exceeded customer service metrics by providing excellent customer support.
Crew Coach
McDonald's
Bribie Island, QLD
09.2015 - 10.2021
- Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
- Assessed individual team member abilities and aptitudes, incorporating into shift duties to promote happy employees and effective workflows.
- Cross-trained in barista and food-handling roles in order to provide skilled backup for team members.
Delivery Driver
Domino's
Bribie Island, QLD
08.2020 - 03.2021
- Delivered pizza to customers in a timely manner while adhering to traffic laws.
- Processed cash and credit and debit payments accurately using point-of-sale system.
- Maintained cleanliness of restaurant dining area, kitchen, and delivery vehicle.
Education
Bribie Island State High School
Graduated 2019
Bachelor of Nursing -
The University of Queensland
Currently EnrolledCert III Business - Administration
Foundation Education
03.2022
Working With Children Card
Valid Until 07/2024First Aid Certification
Valid Until 02/2025Skills
- Friendly, positive attitude
- Microsoft Office expertise
- Proficient MYOB skills
- Training & development
- Collaborative team member
- Stellar customer service
- Tech-savvy
- Adaptive learner
References
Richard Bate
Ridgewood 2 - Operations Manager
Ph: 0409 767 833
.
Andre Steel
Ridgewood 2 - Customer Liaison & Business Development
Ph: 3203 2199
.
Kelly Beadman
Ridgewood 2 - Logistics & Despatch
Ph: 0407 656 799
Timeline
Receptionist
Ridgewood 2
10.2021 - Current
Delivery Driver
Domino's
08.2020 - 03.2021
Crew Coach
McDonald's
09.2015 - 10.2021
Bribie Island State High School
Graduated 2019
Bachelor of Nursing -
The University of Queensland
Cert III Business - Administration
Foundation Education
Working With Children Card
First Aid Certification