Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Independant Contractor NDIS
Possum Disability Services
01.2022 - 11.2022
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Maintained energy and enthusiasm in fast-paced environment.
Proved successful working within tight deadlines and fast-paced atmosphere.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Developed and maintained courteous and effective working relationships.
Served customers and followed outlined steps of service.
Identified issues, analyzed information and provided solutions to problems.
Resolved problems, improved operations and provided exceptional service.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Independant Conractor NDIS
Impowered To Care
11.2019 - 11.2022
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Leisure Coordinator
Regis Aged Care
04.2018 - 10.2019
Designed wide variety of activities to stimulate interest, involvement and engagement of patients.
Planned resident outings and special events to mark holidays and celebrate special occasions.
Created and delivered recreational programs for small and large groups of residents.
Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
Performed assessments on activity programs to determine what specific activities were suitable.
Leisure and Lifestyle Co-ordinator
Aegis Orelia Transitional Housing
09.2016 - 10.2017
Carried out day-day-day duties accurately and efficiently.
Worked flexible hours; night, weekend, and holiday shifts.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Proved successful working within tight deadlines and fast-paced atmosphere.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Identified issues, analyzed information and provided solutions to problems.
Exceeded goals through effective task prioritization and great work ethic.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Payroll Administrator
Norwest Seafood Pty Ltd
02.2013 - 12.2015
Managed payroll data entry and processing for 28 employees to comply with predetermined company guidelines.
Calculated payroll deductions by accurately using company programs and processed payroll to meet preset requirements.
Processed payroll garnishments such as tax liens and child support.
Submitted all reports on payroll activities.
Education
Diploma of Community Service - Community Services
EOT Education
Brisbane, QLD
Statement of Attainment - RSA (Responsible Service Of Alcohol)
EOT Education
Brisbane, QLD
03.2023
Statement of Attainment - RSG (Responsible Gambling Services)
EOT Education
Brisbane, QLD
03.2023
Statement of Attainment - CPR
Australia Wide First Aid
Brisbane, QLD
09.2022
Certificate of Completion - Supporting People To Stay Infection Free.
DSC
Brisbane, QLD
03.2020
Certification 2 in Kitchen Operations - Cooking Food Preperation Commercial
Institute of Culinary Excellence
Brisbane, QLD
12.2018
Certificate 3 in Micro Business Operations - Small Business Management
ICP Educational Institute
Bendigo, VIC
05.2011
Statement of Attainment - Prepre And Serve Espresso Coffee.
ICP Educational Institute
Melbourne, VIC
02.2011
Skills
Team building
Problem-Solving
Organization and Time Management
Active Listening
Cultural Awareness
Interpersonal Communication
Teamwork and Collaboration
Self-Motivated
Planning and Coordination
Analytical and Critical Thinking
Good Telephone Etiquette
Flexible and Adaptable
PPE Compliance
Multitasking Abilities
Timeline
Independant Contractor NDIS
Possum Disability Services
01.2022 - 11.2022
Independant Conractor NDIS
Impowered To Care
11.2019 - 11.2022
Leisure Coordinator
Regis Aged Care
04.2018 - 10.2019
Leisure and Lifestyle Co-ordinator
Aegis Orelia Transitional Housing
09.2016 - 10.2017
Payroll Administrator
Norwest Seafood Pty Ltd
02.2013 - 12.2015
Diploma of Community Service - Community Services
EOT Education
Statement of Attainment - RSA (Responsible Service Of Alcohol)
EOT Education
Statement of Attainment - RSG (Responsible Gambling Services)
EOT Education
Statement of Attainment - CPR
Australia Wide First Aid
Certificate of Completion - Supporting People To Stay Infection Free.
DSC
Certification 2 in Kitchen Operations - Cooking Food Preperation Commercial
Institute of Culinary Excellence
Certificate 3 in Micro Business Operations - Small Business Management
ICP Educational Institute
Statement of Attainment - Prepre And Serve Espresso Coffee.