Alexis Angela Tumbocon
Sydney/Mt. Druitt,NSW
Summary
Dynamic and detail-oriented professional with a proven track record at Woolworths Supermarket, excelling in inventory management and customer service. Recognized for enhancing customer satisfaction and maintaining cleanliness standards. Adept at clerical support and fostering collaborative partnerships, ensuring efficient operations and a positive shopping experience.
Overview
8
8
years of professional experience
Work History
Cleaner
Millenium Group
Hornsby, NSW
04.2024 - 07.2024
- Provided assistance with laundry services when needed.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Swept sidewalks and driveways of debris.
- Responded promptly to all customer complaints regarding cleanliness issues.
Grocery Team Member
Woolworths Supermarket
Hornsby, NSW
03.2024 - 06.2024
- Operated cash register efficiently and accurately during checkout process.
- Maintained cleanliness standards throughout the store including mopping floors, washing windows, dusting shelves, and cleaning restrooms.
- Handled returns promptly and professionally while adhering to company policies.
- Adhered to safety policies while operating equipment such as hand truck or pallet jack.
Assistant Administration Officer
American International Contractors, Inc.
01.2018 - 08.2019
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Managed team petty cash, purchase orders and account transactions.
- Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
- Coordinated with human resources department to handle payroll and personnel databases.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Processed purchase orders, service contracts and financial reports.
Checker
SM Department Store
10.2016 - 03.2017
- Enhanced customer satisfaction by accurately scanning items and processing payments in a timely manner.
- Reduced checkout waiting time for customers by maintaining an organized and efficient workspace.
- Ensured pricing accuracy for all items by conducting daily price checks and updating the system accordingly.
- Assisted customers with bagging their purchases, providing swift and attentive service.
Cashier
Kentucky Fried Chicken
06.2016 - 09.2016
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Undergraduate - Information Technology
STI College Fairview
Regalado Ave. Quezon City, Philippines03.2016
Skills
- Effective calendar coordination
- Data organization and maintenance
- Process control documentation
- Clerical support
- Collaborative partnership development
- File system maintenance
- Cleaning techniques
- Inventory management
- Equipment maintenance
- Attention to detail
Languages
English
Professional
Tagalog
Native/ Bilingual
Timeline
Cleaner
Millenium Group
04.2024 - 07.2024
Grocery Team Member
Woolworths Supermarket
03.2024 - 06.2024
Assistant Administration Officer
American International Contractors, Inc.
01.2018 - 08.2019
Checker
SM Department Store
10.2016 - 03.2017
Cashier
Kentucky Fried Chicken
06.2016 - 09.2016
Undergraduate - Information Technology
STI College Fairview