Alexx Mahnert

Work History

The Good Guys

10.2023 - 02.2025

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Engaged with customers to build rapport and loyalty.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
Resolved customer complaints with patience and understanding, restoring customer confidence.

Dominos's Pizza

09.2021 - 01.2022

Managed employee breaks efficiently to prevent disruptions in workflow or delays in service delivery to customers.
Facilitated smooth shift transitions by thoroughly communicating key information to incoming Shift Runners during handovers.
Resolved customer issues quickly and professionally, ensuring high levels of customer satisfaction.
Conducted weekly meetings with staff members to address concerns or challenges faced during shifts while sharing updates from management.
Managed cash flow during shifts to ensure accurate transactions while minimizing discrepancies or losses.
Achieved consistent on-time task completion by managing staff schedules effectively.
Maintained a safe and clean working environment by enforcing company policies and procedures.
Collaborated with other Shift Runners to share best practices, streamline operations across shifts, and maintain consistency in service delivery.
Completed cash and credit card transactions accurately using POS software.

Kedron-Wavell Services Club

01.2021 - 09.2021

Set up food stations by following chef's orders.
Displayed adaptability by quickly learning new menu items as they were introduced into the rotation.
Maintained well-organized mise en place to keep work consistent.
Prepared cooking ingredients for chef.
Contributed to a supportive team atmosphere by assisting fellow team members during peak service hours when needed.
Performed other tasks as assigned by sous chef or chef
Continuously expanded culinary knowledge by attending industry events and workshops, staying informed of the latest trends in food preparation and presentation.
Used food inventory and supplies resourcefully to prevent waste and avoid unnecessary ordering from vendors.
Trained kitchen staff to perform various preparation tasks under pressure.
Exhibited excellent communication skills when conveying important information between front-of-house staff and kitchen personnel.