Alexzandra Hopa-Parke
Coolangatta,QLD
Summary
I am 22 years old, Enthusiastic and versatile, with strong experience in hospitality, retail, and customer service, combined with a background in sports coaching I am known for delivering exceptional customer experiences, maintaining a positive and energetic approach, and working effectively in fast-paced, team-oriented environments. Skilled in communication, problem-solving, and adapting quickly to new challenges. Also experienced in coaching netball and basketball, demonstrating leadership, motivation, and the ability to engage and develop individuals of varying skill levels. Eager to continue growing professionally and contribute positively in dynamic roles. I am looking for 20+ hours and can provide references if needed..
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Bakers Delight
07.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Resolved customer inquiries and complaints with professionalism and empathy.
- Maintained accurate cash drawer balances through diligent record-keeping.
- Collaborated with team members to enhance overall store performance and service quality.
- Monitored inventory levels, ensuring product availability and minimising stock discrepancies.
- Maintained clean and organised checkout areas to enhance customer experience.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Night-fill
Coles
06.2025 - Current
- This is a casual job with minimal hours from 8-11 pm a few nights a week.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Brand Ambassador
Destro
05.2024 - 02.2025
- This was a casual job with shifts offered every so often. We were required to promote brands and business at events and public places.
- Maintaining stock levels of products
- Approachable towards members of the public
- Knowledge of the products which we were promoting
- Ensuring those interested knew all about the products
Cook/Kitchen Hand
Poppies Cafe and Restaurant
12.2020 - 02.2025
- Started as a kitchen hand, providing essential support in food preparation, maintaining cleanliness, and ensuring efficient kitchen operations in a fast-paced environment. Trained to chef de partie, where I assisted in managing kitchen staff, preparing and plating dishes, and maintaining high standards of food quality and safety. Developed strong leadership and organisational skills, coordinating food orders, and ensuring smooth kitchen operations during peak hours. Worked closely with the head chef to create new menu items and improve kitchen efficiency, all while delivering exceptional dining experiences for guests.
- Breakfast chef
- Cold plates and desserts section
- Fryer and grill section
- Responsible for kitchen and kitchen staff when head chef was absent
- Working alongside the head chef
- Preparing food in a safe way
- Checking the quality of ingredients, maintaining consistency in cooking, and ensuring dishes meet the restaurant's standards
- Monitoring the stock levels of ingredients within the section and requesting supplies when needed
Netball/basketball coach
St Margarets College
04.2023 - 09.2024
- This was a part-time job whilst studying. Coached and mentored female athletes aged 13-17, focusing on skill development, teamwork, and sportsmanship in both netball and basketball. Designed and implemented training sessions that enhanced players' technical skills and game strategy. Developed strong relationships with players, encouraging confidence, discipline, and leadership both on and off the court. Led teams to competitive success, promoting a focus on continuous improvement and a passion for the sport.
Checkout Operator
New World
06.2022 - 11.2022
- This was a part-time job whilst studying. Provided efficient and friendly customer service while processing transactions at the checkout. Handled cash, card payments, and returns, ensuring a smooth and positive shopping experience for customers. Maintained a clean and organised work area, assisted and addressed customer inquiries with professionalism. Demonstrated excellent multitasking, problem-solving, and communication skills in a fast-paced retail environment.
- Money handling
- Customer service
- Communication
- Ensuring all customers have a positive experience shopping
Click and Collect, Online Shopper
Pac n Save
03.2022 - 06.2022
- This was a part-time job whilst studying. Managed multiple orders, ensuring timely and accurate deliveries while providing personalised shopping experiences through product recommendations, trend analysis, and suggestions. Demonstrated communication and organisational skills, building trust and maintaining high satisfaction levels.
- Time efficiency
- Product knowledge
- Ensuring all products picked are high quality
- Always checking product descriptions, sizes, colours, and other specifications to ensure accuracy
Education
Diploma - Sport
University of Canterbury
Christchurch, NZ09.2025
NCEA Level 3 - Year 12 NFQ equivalent
Craighead Diocesan School
Timaru, New Zealand01.2021
Skills
- Full Car Licence with No endorsements
- Food handling
- Time Management
- Working with an experienced Chef
- POS system operation
- Commercial kitchen appliances
- Multitasking and organisation
- Reliability and punctuality
- Cash management
- Merchandise restocking
- Multitasking and organization
- Adaptability and flexibility
ACHIEVEMENTS
- Blue Card 2025
- Blue card number: 2579983 / 1
- Card Type: P
Timeline
Customer Service Cashier
Bakers Delight
07.2025 - Current
Night-fill
Coles
06.2025 - Current
Brand Ambassador
Destro
05.2024 - 02.2025
Netball/basketball coach
St Margarets College
04.2023 - 09.2024
Checkout Operator
New World
06.2022 - 11.2022
Click and Collect, Online Shopper
Pac n Save
03.2022 - 06.2022
Cook/Kitchen Hand
Poppies Cafe and Restaurant
12.2020 - 02.2025
NCEA Level 3 - Year 12 NFQ equivalent
Craighead Diocesan School
Diploma - Sport
University of Canterbury