Summary
Overview
Work History
Education
Skills
ACHIEVEMENTS
Timeline
Generic

Alexzandra Hopa-Parke

Coolangatta,QLD

Summary

I am 22 years old, Enthusiastic and versatile, with strong experience in hospitality, retail, and customer service, combined with a background in sports coaching I am known for delivering exceptional customer experiences, maintaining a positive and energetic approach, and working effectively in fast-paced, team-oriented environments. Skilled in communication, problem-solving, and adapting quickly to new challenges. Also experienced in coaching netball and basketball, demonstrating leadership, motivation, and the ability to engage and develop individuals of varying skill levels. Eager to continue growing professionally and contribute positively in dynamic roles. I am looking for 20+ hours and can provide references if needed..

Overview

5
5
years of professional experience

Work History

Customer Service Cashier

Bakers Delight
07.2025 - Current
  • Processed customer transactions efficiently using point-of-sale systems.
  • Resolved customer inquiries and complaints with professionalism and empathy.
  • Maintained accurate cash drawer balances through diligent record-keeping.
  • Collaborated with team members to enhance overall store performance and service quality.
  • Monitored inventory levels, ensuring product availability and minimising stock discrepancies.
  • Maintained clean and organised checkout areas to enhance customer experience.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Night-fill

Coles
06.2025 - Current
  • This is a casual job with minimal hours from 8-11 pm a few nights a week.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.

Brand Ambassador

Destro
05.2024 - 02.2025
  • This was a casual job with shifts offered every so often. We were required to promote brands and business at events and public places.
  • Maintaining stock levels of products
  • Approachable towards members of the public
  • Knowledge of the products which we were promoting
  • Ensuring those interested knew all about the products

Cook/Kitchen Hand

Poppies Cafe and Restaurant
12.2020 - 02.2025
  • Started as a kitchen hand, providing essential support in food preparation, maintaining cleanliness, and ensuring efficient kitchen operations in a fast-paced environment. Trained to chef de partie, where I assisted in managing kitchen staff, preparing and plating dishes, and maintaining high standards of food quality and safety. Developed strong leadership and organisational skills, coordinating food orders, and ensuring smooth kitchen operations during peak hours. Worked closely with the head chef to create new menu items and improve kitchen efficiency, all while delivering exceptional dining experiences for guests.
  • Breakfast chef
  • Cold plates and desserts section
  • Fryer and grill section
  • Responsible for kitchen and kitchen staff when head chef was absent
  • Working alongside the head chef
  • Preparing food in a safe way
  • Checking the quality of ingredients, maintaining consistency in cooking, and ensuring dishes meet the restaurant's standards
  • Monitoring the stock levels of ingredients within the section and requesting supplies when needed

Netball/basketball coach

St Margarets College
04.2023 - 09.2024
  • This was a part-time job whilst studying. Coached and mentored female athletes aged 13-17, focusing on skill development, teamwork, and sportsmanship in both netball and basketball. Designed and implemented training sessions that enhanced players' technical skills and game strategy. Developed strong relationships with players, encouraging confidence, discipline, and leadership both on and off the court. Led teams to competitive success, promoting a focus on continuous improvement and a passion for the sport.

Checkout Operator

New World
06.2022 - 11.2022
  • This was a part-time job whilst studying. Provided efficient and friendly customer service while processing transactions at the checkout. Handled cash, card payments, and returns, ensuring a smooth and positive shopping experience for customers. Maintained a clean and organised work area, assisted and addressed customer inquiries with professionalism. Demonstrated excellent multitasking, problem-solving, and communication skills in a fast-paced retail environment.
  • Money handling
  • Customer service
  • Communication
  • Ensuring all customers have a positive experience shopping

Click and Collect, Online Shopper

Pac n Save
03.2022 - 06.2022
  • This was a part-time job whilst studying. Managed multiple orders, ensuring timely and accurate deliveries while providing personalised shopping experiences through product recommendations, trend analysis, and suggestions. Demonstrated communication and organisational skills, building trust and maintaining high satisfaction levels.
  • Time efficiency
  • Product knowledge
  • Ensuring all products picked are high quality
  • Always checking product descriptions, sizes, colours, and other specifications to ensure accuracy

Education

Diploma - Sport

University of Canterbury
Christchurch, NZ
09.2025

NCEA Level 3 - Year 12 NFQ equivalent

Craighead Diocesan School
Timaru, New Zealand
01.2021

Skills

  • Full Car Licence with No endorsements
  • Food handling
  • Time Management
  • Working with an experienced Chef
  • POS system operation
  • Commercial kitchen appliances
  • Multitasking and organisation
  • Reliability and punctuality
  • Cash management
  • Merchandise restocking
  • Multitasking and organization
  • Adaptability and flexibility

ACHIEVEMENTS

  • Blue Card 2025
  • Blue card number: 2579983 / 1
  • Card Type: P

Timeline

Customer Service Cashier

Bakers Delight
07.2025 - Current

Night-fill

Coles
06.2025 - Current

Brand Ambassador

Destro
05.2024 - 02.2025

Netball/basketball coach

St Margarets College
04.2023 - 09.2024

Checkout Operator

New World
06.2022 - 11.2022

Click and Collect, Online Shopper

Pac n Save
03.2022 - 06.2022

Cook/Kitchen Hand

Poppies Cafe and Restaurant
12.2020 - 02.2025

NCEA Level 3 - Year 12 NFQ equivalent

Craighead Diocesan School

Diploma - Sport

University of Canterbury

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Alexzandra Hopa-Parke