Aleyah Maree Zagadakis
Kingsgrove,NSW
Summary
Professional retail leader with proven track record in driving sales and maximizing customer satisfaction. Strong focus on fostering team collaboration and adapting to evolving business needs. Skilled in inventory management, staff training, and enhancing store operations. Known for reliability, effective communication, and delivering consistent results.
Overview
3
3
years of professional experience
Work History
Retail Sales Supervisor
Forever New
11.2022 - Current
- Supervised daily operations of retail store, ensuring smooth workflow among team members.
- Monitored sales performance, identifying areas for improvement and sharing feedback with team.
- Assisted customers with product selection, providing helpful information and support.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
- Greeted customers and helped with product questions, selections, and purchases.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Maintained visual merchandising standards throughout the store, creating an appealing shopping experience for all customers.
- Mentored and trained new employees, resulting in a more knowledgeable and efficient sales team.
- Coordinated merchandising displays, signage and sales enablement.
- Educated staff on strategies for handling difficult customers and challenging situations.
Retail Pharmacy Assistant
Chemist Warehouse
10.2021 - 11.2022
- Enhanced pharmacy efficiency by accurately stocking shelves and maintaining inventory control.
- Provided superior service by actively engaging with customers, listening attentively to their needs, and offering helpful advice.
- Maintained a clean and organized workspace, promoting a positive environment for customers and staff alike.
- Assisted store management with general retail tasks such as merchandising displays and cashier duties when needed.
- Assisting customers to fulfill needs and wants.
Education
No Degree -
Kingsgrove High School
Kingsgrove, NSWSkills
- Relationship building and management
- Customer relationship building
- Store operations
- Staff management
- Store maintenance
- Cash handling oversight
- Drawer preparation
Timeline
Retail Sales Supervisor
Forever New
11.2022 - Current
Retail Pharmacy Assistant
Chemist Warehouse
10.2021 - 11.2022
No Degree -
Kingsgrove High School
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