Aleyna Isci
Summary
Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Dependable Counter Clerk with strong conflict management and organizational skills. Well-versed in accurate cash handling and top-quality customer service. Enthusiastic about positively impacting business operations by maximizing customer satisfaction.
Overview
3
3
years of professional experience
Work History
Dental Assistant
Jacksons Road Dental Clinic
08.2022 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for 16-22 procedures daily.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
- Took dental images following strict patient protection rules, applying lead aprons.
Front Counter Crew Member
Hungry Jacks
06.2021 - 12.2022
- Addressed guest complaints and resolved issues to promote satisfaction.
- Managed multiple tasks in high-volume environment.
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Implemented stock control systems for monitoring and requisitioning supplies.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend and holiday shifts.
Education
High School Diploma -
Parkdale Secondary College
Mordialloc, VIC11.2023
Skills
- Patient Relations
- Inventory Management
- Equipment Sterilization
- Oral Surgery
- Electronic Charting
- Patient Intake Procedures
- Dental Office Administration
- Cash handling expertise
- Problem-solving abilities
- Team collaboration
- Multitasking capabilities
- Conflict resolution
Timeline
Dental Assistant
Jacksons Road Dental Clinic
08.2022 - Current
Front Counter Crew Member
Hungry Jacks
06.2021 - 12.2022
High School Diploma -
Parkdale Secondary College
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