Aleyna Isik

2+ Of Customer Service for Dilents Mowing/Cleaning

Responsibilities:

• Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
• Offered friendly and efficient service to all customers, handled challenging situations with ease.
• Used product knowledge, sales abilities and customer relations skills to drive substantial service increases in cleaning and mowing services across industrial and commerical premises.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Tracked results of various promotional campaigns by gathering feedback from customers and recommended areas of improvement.

1 Week Experience in 2019 (Business Services VET Course)

Responsibilities :

• Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
• Used computer programs and registration systems to schedule patients for routine and complex procedures
• Maintained accurate and current customer account data with manual forms processing and digital information updates.
• Updated customer accounts and system database with latest details to support accuracy and efficiency in future interactions.
• Served customers in a friendly, efficient manner following outlined steps of service.

1 Week Experience in 2018 (Business Service VET Course)

Responsibilities :

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Managed incoming calls each day with utmost professionalism and knowledgeable service.
• Produced high quality finished printed materials including documents, flyers, certificates and licenses.
• Maintained accurate and current customer account data with manual forms processing and digital information updates.
• Provided excellent customer service by greeting customers and meeting quality expectations.