Aleyna Isik
Sydney,NSW
Summary
Team Supervisor that supervises front line staff, resolves complaints and enforces disciplinary action to maintain high level of productivity. Trains and mentors staff and oversees team operations, reporting and policy implementation to comply with operational standards. Demonstrates intermediate analytical, planning and leadership skills and advanced organizational and interpersonal skills to work in fast-paced environment with changing priorities.
Overview
3
3
years of professional experience
Work History
Team Supervisor
Oporto
10.2021 - Current
- Enhanced team productivity by implementing efficient workflow processes and monitoring daily progress.
- Developed a cohesive team environment through regular communication, collaboration, and constructive feedback.
- Managed a diverse group of employees to ensure timely completion of projects while maintaining high-quality standards.
- Reduced employee turnover rate by fostering a supportive and positive work atmosphere.
- Maintained awareness of basic HR laws and regulations and kept up-to-date with company policies.
Team Member
Coles Supermarket
09.2020 - 10.2021
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
Education
Diploma - Marketing
Torrens University Australia
Sydney, NSW05.2023
High School Diploma -
Macarthur Girls High School
Parramatta, NSW09.2019
Skills
- Staff Training
- Performance Improvement
- Complaint Handling
- Time Management
- Employee Engagement
- Customer Service
- Decision Making
- Change Management
- Task Prioritization
Languages
Turkish
Professional Working
References
References available upon request.
Timeline
Team Supervisor
Oporto
10.2021 - Current
Team Member
Coles Supermarket
09.2020 - 10.2021
Diploma - Marketing
Torrens University Australia
High School Diploma -
Macarthur Girls High School
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