Aleyna Salman
Sydney
Summary
Reliable employee with time management and teaming abilities. Dedicated to completing work on-time and going above and beyond with each activity. Excellent work ethic and attendance record. Reliable and upbeat staff member successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
Work History
Receptionist
Mount Druit Dental Care
07.2023 - 10.2023
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Handled assignments independently with good judgement and critical thinking skills.
Cinema Worker
Hoyts Cinemas
10.2022 - 05.2023
- Enhanced customer experience by providing exceptional service and maintaining a clean, welcoming environment.
- Assisted guests with ticket purchases and seating arrangements for optimal viewing experiences.
- Contributed to increased concession sales by promoting current specials and upselling items when appropriate.
- Managed inventory efficiently, ensuring adequate stock levels of food, beverages, and supplies at all times.
- Handled customer inquiries professionally and knowledgeably, resolving issues promptly to maintain positive relationships with patrons.
- Contributed to a positive workplace culture by consistently demonstrating respect, support, and professionalism towards coworkers and supervisors.
- Handled emergency situations to maintain safety of staff and customers.
- Assisted with special events marketing to increase visibility and maximize ticket sales.
Crew Member
McDonald's
01.2020 - 12.2021
- Improved customer satisfaction by providing efficient and friendly service during peak hours.
- Contributed to sales growth by upselling menu items and promoting limited-time offerings.
- Collaborated with team members to achieve daily goals, maintaining excellent communication and teamwork.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Handled customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
Education
Nagle College
Blacktown, NSWSkills
- Time Management
- Cash Handling
- Customer Service Expertise
- Problem-solving abilities
- Strong teamwork
- Attention to detail
- Multitasking capabilities
- Organizational skills
- Sales target achievement
- Upselling techniques
- Payment Processing
- Fashion Sense
- Problem Solving
- Store Maintenance
Timeline
Receptionist
Mount Druit Dental Care
07.2023 - 10.2023
Cinema Worker
Hoyts Cinemas
10.2022 - 05.2023
Crew Member
McDonald's
01.2020 - 12.2021
Nagle College
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