Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
References
Timeline
Generic

Alfas Siddique

Williams Landing,VIC

Summary

Dedicated professional driver with extensive experience in customer service, safety management, and community service. Seeking to leverage strong work ethic, attention to detail, and passion for public service in a challenging and rewarding role as a Trainee Train Driver with Metro Trains Melbourne.

Overview

6
6
years of professional experience
1
1
Certification

Work History

  • Conducted regular vehicle safety checks to ensure compliance with safety standards and regulations.

  • Maintained detailed records for regular audits, ensuring adherence to industry standards and policies.

  • Managed customer behaviour effectively, ensuring a safe and respectful environment for all passengers.

  • Worked under pressure during peak times, including busy events, handling shifts of up to 24 hours.

  • Volunteered for night shifts to serve the community and assist law enforcement during incidents.

Taxi Operator

13CAB
10.2021 - 05.2024
  • Actively participated in ongoing professional development opportunities such as training workshops to stay current on industry trends and best practices.
  • Supported company marketing efforts by distributing promotional materials to potential customers during rides or at taxi stands.
  • Handled cash transactions accurately, promoting trust and reliability among clients.
  • Obtained regular vehicle inspections according to state requirements or company policies, ensuring continued safe operation of the taxi cab.
  • Navigated through diverse routes to ensure timely arrival at destinations.

Taxi Owner Operator

Taxi Combined
08.2020 - 10.2022
  • Provided excellent customer service to a diverse range of passengers, ensuring a safe and pleasant travel experience.
  • Optimized fleet utilization by analyzing data on vehicle usage patterns and adjusting the deployment of taxis accordingly.
  • Ensured regulatory compliance by staying up-to-date on industry standards and changes in legislation.
  • Collaborated with other taxi companies during peak demand periods to provide seamless service coverage while maximizing revenue potential for all parties involved.
  • Prevented fraudulent activities through diligent monitoring of fare collections and meticulous record-keeping practices.
  • Improved customer satisfaction by providing timely and efficient taxi services.
  • Built trust among passengers with consistent enforcement of company policies regarding driver conduct, cleanliness standards, and fare transparency.
  • Increased passenger safety with strict adherence to traffic laws and regulations.
  • Enhanced company reputation by maintaining a clean, comfortable, and well-maintained fleet of taxis.

Part Time Taxi Driver

Taxi Combined
04.2022 - 05.2022
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
  • Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
  • Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.

Professional Taxi Driver

Taxi Operator (Taxi Combined)
04.2018 - 07.2020
  • Improved customer satisfaction by providing timely and efficient transportation services.
  • Managed time effectively to ensure punctual pick-ups and drop-offs for all scheduled appointments.
  • Assisted passengers with luggage and personal belongings, providing exceptional customer service.
  • Delivered superior customer service by addressing any concerns or complaints promptly and professionally.
  • Maintained clean and comfortable vehicle interiors, ensuring a pleasant experience for clients.
  • Kept accurate logs of mileage driven, fares collected, expenses incurred, and hours worked per shift as required by company policy or local regulations.

Education

Master of Science in Microbiology and Laboratory Medicine -

UTAS

Diploma in Community Service -

AIBT

Skills

  • Customer Focus: Strong commitment to delivering exceptional service and ensuring passenger satisfaction
  • Safety Conscious: Dedicated to maintaining a safe environment for passengers and adhering to safety protocols
  • Problem-Solving: Effective problem-solving skills, capable of making quick decisions in high-pressure situations
  • Communication: Excellent communication skills, both verbal and written, with the ability to interact effectively with diverse groups
  • Team Player: Ability to work collaboratively as part of a team and independently when required
  • Adaptability: Flexible and able to work various shifts, including early mornings, evenings, weekends, and public holidays
  • Attention to Detail: Meticulous in performing safety checks and maintaining accurate records
  • Flexible and Adaptable
  • Time Management
  • Excellent Communication
  • Computer Skills
  • Calm Under Pressure
  • Active Listening
  • Problem Resolution

Certification

  • First Aid and CPR Certification, [Certifying Organization], [Month/Year]
  • Defensive Driving Course, [Certifying Organization], [Month/Year]

Volunteer Experience

Community Service Volunteer, [Organization Name], [City], [State], [Month/Year], Present, Assisted in various community service activities, including supporting local events and aiding law enforcement during incidents., Demonstrated a strong commitment to serving and improving the community.

References

Available upon request.

Timeline

Part Time Taxi Driver

Taxi Combined
04.2022 - 05.2022

Taxi Operator

13CAB
10.2021 - 05.2024

Taxi Owner Operator

Taxi Combined
08.2020 - 10.2022

Professional Taxi Driver

Taxi Operator (Taxi Combined)
04.2018 - 07.2020

Master of Science in Microbiology and Laboratory Medicine -

UTAS

Diploma in Community Service -

AIBT

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Alfas Siddique