Alfie McDonagh
Sydenham,NSW
Summary
Philosophy with Year in China graduate most recently working within the Commercial Real Estate Industry. Highly successful Corporate Account Manager who delights customers with expert, personalized service and regular follow-up. Well-versed in industry products, services, and practices. Experienced sales professional with a successful history of driving sales and building client relationships.
Overview
4
4
years of professional experience
Work History
Corporate Account Manager
Altus Group
Manchester
11.2023 - 05.2024
- Pro-actively managed relationships of Altus Group's largest clients, delivering an outstanding service and building strong relationships.
- Managed processes and worked collaboratively with other departments to ensure we delivered the best possible outcome for our clients.
- Actively sought opportunities to generate additional business and promote other services.
Senior Client Onboarding Executive
Altus Group
Manchester
02.2023 - 11.2023
- Developed training material and carried out training sessions for all new starters.
- Implemented one to one sessions for my team members to heighten their skill set.
- Onboarded Altus Group's largest clients efficiently.
Client Onboarding Executive
Altus Group
Manchester
08.2021 - 02.2023
- Onboarded new clients client and handled issues effectively while providing excellent customer service.
- Consistently achieved direct sales targets, notably generating £6,013,100 sales revenue in 2022.
- Supported Project Managers/Developers in developing a tailored Dynamics 365 system for the company.
Universal Credit Customer Advisor
Adecco
Manchester
02.2021 - 08.2021
- Handling all inbound customer communications and resolving all customer issues.
- Consistently delivered on all KPI's including call quality.
Customer Team Member
Co-op Food
Manchester
11.2020 - 02.2021
- Assisted in unloading shipments from delivery trucks and stocking shelves accordingly.
- Followed store guidelines and food safety protocols.
Education
Bachelor of Arts - Philosophy With Year in China
University of Liverpool
07.2020
A Level's -
Loreto Sixth Form College
06.2016
GCSE's -
St Bede's College
06.2014
Skills
- Account Management
- Client Relations
- Revenue Generation
- CRM
- MS Office
- Microsoft Dynamics
Timeline
Corporate Account Manager
Altus Group
11.2023 - 05.2024
Senior Client Onboarding Executive
Altus Group
02.2023 - 11.2023
Client Onboarding Executive
Altus Group
08.2021 - 02.2023
Universal Credit Customer Advisor
Adecco
02.2021 - 08.2021
Customer Team Member
Co-op Food
11.2020 - 02.2021
Bachelor of Arts - Philosophy With Year in China
University of Liverpool
A Level's -
Loreto Sixth Form College
GCSE's -
St Bede's College
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