Alfred Hanna

• I took pride in regularly updating displays to align with promotions and highlight new arrivals, capturing the attention of customers and contributing to increased sales.
• I assisted customers in locating specific power tools and offered informed guidance based on their unique requirements
• This personalized approach significantly enhanced the overall shopping experience and contributed to customer satisfaction.
• Maintaining an organized and tidy sales floor was another facet of my role
• I ensured that power tools were easily accessible, contributing to a positive and efficient shopping environment
• Additionally, my organizational skills extended to the backroom storage area, where I optimized space for efficient restocking.
• I consistently updated price tags and communicated price changes promptly to the team, ensuring transparency and customer trust.
• Collaboration was a cornerstone of my work
• This collaboration fostered a cohesive team environment and contributed to a better understanding of customer needs.
• Delivered exceptional customer service, resolving any issues promptly and professionally.
• Provided exceptional customer service, consistently exceeding performance metrics.
• Developed leadership skills among subordinates with targeted mentorship and professional development opportunities.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.

• Blended initial batch, made shade adjustments and labeled batches.
• Maintained daily clean up of lab, product service room and equipment.
• Operated blending and other machinery safely and in conformance with manufacturer instructions.
• Accurately measured and blended materials according to specifications.
• Used machinery and hand-filling methods to prepare orders.

This volunteer role that I participated in allowed me to be of assistance to a company that was presenting updates and news to all of its sponsers, which were mainly universities across Australia. I took this role to gain an understanding on every university, the specific benefits they all had. This role mainly helped me gain a better understanding of what it would be like to attend and study at this university.

• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.

• Increased customer satisfaction by providing personalized assistance and product recommendations.
• Collaborated effectively with team members to ensure efficient operations during peak hours.
• Streamlined inventory management with organized storage, accurate tracking, and timely replenishment.
• Maintained a clean sales floor by adhering to sanitation protocols ensuring a safe shopping experience for customers.
• Improved product visibility through strategic arrangement of merchandise maximizing customer engagement.