Summary
Overview
Work History
Education
Skills
References
Timeline
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Alfred Mohan

Sydney,NSW

Summary

Results driven insurance broker with proven track record of successfully matching clients with the most suitable insurance policies to meet their unique needs. Skilled in managing portfolios, customers and everyday operations related to risk management. Ability to manage multiple high priority agendas by sound time allocation and organization.
University educated through a tennis scholarship program in USA, obtaining a BBA (Finance).
Self-motivated, highly competitive, passionate individual and extremely adaptable to any environment.

Overview

8
8
years of professional experience

Work History

Insurance Broker

AON
Parramatta, NSW
03.2023 - Current
  • Developed insurance policies and programs to meet customer needs.
  • Negotiated with underwriters to secure favorable terms on behalf of clients.
  • Built relationships with external parties, such as carriers, vendors, and regulators.
  • Resolved customer inquiries regarding policy changes or coverage issues.
  • Monitored the performance of existing accounts, including renewals and cancellations.

Business Manager

Rod Fahey Tennis School
Kellyville, NSW
01.2022 - Current
  • Overseeing day-to-day operations of the business
  • Staff recruitment
  • Training and onboarding of all new staff
  • Managing Club Programs
  • Formation of tournaments and all related administration involved
  • Marketing and Communications
  • Operating software and business systems
  • Staff meetings
  • Administration
  • Interacted with customers and vendors with utmost professionalism to solve various problems.

Tennis Coach

Rod Fahey Tennis School
North Rocks, NSW
03.2017 - 01.2022
  • Developed training and exercise programs to meet individual requirements and team play strategies.
  • Demonstrated proper technique with swinging racquet, demonstrating correct form to athletes.
  • Attended events of prospective players, met with families and presented recruitment proposals.
  • Established clear benchmarks for performance and monitored individual and team progress.
  • Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
  • Developed exercise regimens targeting individual athlete needs.
  • Educated athletes in rules, strategies, sportsmanship and performance principles.
  • Guided athletes with encouragement, motivation and nutritional advice to support athletic performance and overall well-being.

Warehouse Employee

S.M.A Motors
Arndell Park, NSW
07.2019 - 03.2020
  • Prepared inventory for shipment by attaching tags and labels.
  • Tracked inventory and conducted cycle counts to maintain accurate records.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.

Bank Teller

Pioneer Bank
Hobbs, New Mexico
03.2016 - 03.2017
  • Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
  • Responded and assisted customers with account inquiries and updates.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
  • Opened new checking, savings and lines of credit for customer accounts.
  • Used a strong knowledge of banking products and services to confidently educate customers about features, benefits and pricing.

Education

MBA - Human Resources Development

University of The South West
Hobbs New Mexico
05.2016

BBA - Finance

University Of The Southwest
Hobbs, New Mexico
05.2015

Skills

  • Client Relationship Management
  • Team Building and Leadership
  • Performance Evaluations
  • Regulatory Compliance
  • Staff Management
  • Customer Retention
  • Resource Allocation
  • Excellent communication skills, liaising with customers and staff

References

Provided upon request

Timeline

Insurance Broker

AON
03.2023 - Current

Business Manager

Rod Fahey Tennis School
01.2022 - Current

Warehouse Employee

S.M.A Motors
07.2019 - 03.2020

Tennis Coach

Rod Fahey Tennis School
03.2017 - 01.2022

Bank Teller

Pioneer Bank
03.2016 - 03.2017

MBA - Human Resources Development

University of The South West

BBA - Finance

University Of The Southwest

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Alfred Mohan