Customer Service / Security
Events Services Australia
- Seasonal work at major events including outdoor music festivals and Australian Open tennis
- Examined tickets or passes to verify authenticity for entrance to event
- Greeted incoming guests, accepted payments, reviewed tickets, and directed to facility locations
- Refused admittance to unwelcome persons or individuals without tickets or passes
- Managed crowds and monitored safety during performances
- Settled disputes or helped solve other customer concerns
- Communicated directions to patrons for points in or outside of facility
- Answered questions about game rules and establishment policies.

