Proven Warehouse Supervisor with a track record of enhancing operational efficiency at MGM Distribution/CMI Logistics. Expert in inventory management and warehouse safety, adept at leading teams to exceed productivity goals. Demonstrates exceptional problem-solving abilities and staff management, ensuring optimal scheduling and task delegation. Achieved significant improvements in inventory accuracy and employee performance.
Overview
28
28
years of professional experience
Work History
Warehouse Supervisor
MGM Distribution/CMI Logistics
10.2016 - Current
Supervised warehouse operations by managing employees during shifts.
Supervised shipping and receiving, distribution and workplace safety.
Supervised shipping and handling operations.
Used warehouse management software to reconcile daily inventory.
Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
Oversaw daily operations and shipping and handling processes.
Courier
FedEx Express
01.2010 - 10.2016
Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
Enhanced customer satisfaction through timely deliveries and professional communication with clients.
Followed company policies and procedures during shift.
Ensured the safety of packages by properly handling fragile items during transportation and storage.
Safely loaded items into delivery vehicle to minimize damage while in transit.
Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
Managed inventory at distribution centers, contributing to organized operations and smooth workflows.
Shop Assistant
Franklins Supermarket, Coles Supermarket
01.1997 - 11.2009
Completed daily tasks accurately and on-time to support shop needs.
Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
Provided excellent customer service, promptly addressing inquiries and resolving issues.
Checked incoming orders and organized new stock.
Contributed to team success by supporting colleagues during peak periods or staff shortages.
Helped managers with daily checklists and last-minute requirements.
Maximized safety and production levels by frequently cleaning and organizing work areas.
Remained calm and composed in tense situations involving angry or upset customers.
Assisted in training new hires on store procedures, policies, and product knowledge.
Developed strong product knowledge to educate customers on features and benefits.
Managed inventory to ensure popular items were always in stock, minimizing lost sales opportunities.