Alga Vaidya
Granville,NSW
Summary
Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.
Overview
9
9
years of professional experience
Work History
CUSTOMER SERVICE CASHIER
Maloneys Grocer
01.2018 - Current
- Resolved customer complaints
- Maintained customer satisfaction with quick and professional handling of product returns
- Handled approximately daily credit and cash transactions with accuracy and speed
- Maintained current knowledge of store promotions and highlighted sales
Administration Support Officer
MTC Australia
09.2023 - 07.2024
- Managed incoming correspondence effectively by sorting mail, directing calls, and responding promptly to emails from clients or vendors.
- Enhanced team productivity by providing administrative support and managing daily schedules for staff members.
- Ensured compliance with company policies and industry regulations by maintaining up-to-date records for audits or inspections purposes.
- Developed office policies and procedures that led to increased consistency across departmental operations.
SOCIAL MEDIA MANAGER
DARAZ.NP - AliBaba Group
02.2016 - 02.2017
- Analyzed and reported social media and online marketing campaign results
- Developed marketing content such as blogs, promotional materials and advertisements for social media
- Utilized techniques such as cold calling, networking and prospecting to develop new leads
Education
Master's - Professional Accounting
Holmes Institute
01.2020
Bachelor's - Business Administration
Tribhuwan University
01.2016
High School degree - Management Specialization
Tribhuwan University
02.2012
Skills
- Cash register operation
- Customer satisfaction
- Data entry proficiency
- Software diagnostics
- End user support
- Account management
- Recordkeeping and file management
Timeline
Administration Support Officer
MTC Australia
09.2023 - 07.2024
CUSTOMER SERVICE CASHIER
Maloneys Grocer
01.2018 - Current
SOCIAL MEDIA MANAGER
DARAZ.NP - AliBaba Group
02.2016 - 02.2017
High School degree - Management Specialization
Tribhuwan University
Master's - Professional Accounting
Holmes Institute
Bachelor's - Business Administration
Tribhuwan University
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