Algeena Rai
Parramatta,NSW
Summary
Accomplished Housekeeping Supervisor with a proven track record at Silk Hospitality, enhancing room cleanliness and guest satisfaction through expert training and supervision. Skilled in cleaning and sanitation, and customer service, I increased team productivity significantly. Specialize in guest relations, leveraging both hard and soft skills to exceed employer expectations.
Overview
6
6
years of professional experience
Work History
Housekeeping Supervisor
Silk Hospitality
01.2021 - Current
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Increased employee performance through effective supervision and training.
- Communicated repair needs to maintenance staff.
- Enhanced team productivity by providing comprehensive training on proper cleaning techniques and equipment use.
Housekeeping Room Attendant
Empire Hospitality
11.2018 - 03.2020
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Education
Bachelor of Information Technology - Information Technology
Skyline Higher Education Australia
Surry Hills02.2027
Skills
- Housekeeping knowledge
- Cleaning and sanitation
- Guest Relations
- Customer service-focused
- Training and mentoring
- Customer Service
Timeline
Housekeeping Supervisor
Silk Hospitality
01.2021 - Current
Housekeeping Room Attendant
Empire Hospitality
11.2018 - 03.2020
Bachelor of Information Technology - Information Technology
Skyline Higher Education Australia
Similar Profiles
Martika BonneyMartika Bonney
Housekeeping Room Attendant at Silk HospitalityHousekeeping Room Attendant at Silk Hospitality
Ryan WilsonRyan Wilson
Room Attendant at Silk HospitalityRoom Attendant at Silk Hospitality
SUMAN RANISUMAN RANI
Executive Housekeeping Manager at Silk HospitalityExecutive Housekeeping Manager at Silk Hospitality
Talwinder SinghTalwinder Singh
Housekeeping Office Coordinator at Silk HospitalityHousekeeping Office Coordinator at Silk Hospitality
Amrit RimalAmrit Rimal
Work Study Student at Dominos's PizzaWork Study Student at Dominos's Pizza