
My achievements reflect a strong commitment to leadership, service, and continuous skill development. I have successfully taken on leadership roles across community, education, and workplace settings. As an Assistant Café Manager, I supported daily operations, delivered high-quality customer service, maintained accurate records, and worked closely with management to improve efficiency and service delivery.
I also served as a Volunteer Coordinator with the United Nations Development Programme (UNDP) during the Mudslide Project, where I supervised volunteers, coordinated meetings, created innovative volunteer roles, and managed reporting systems. This role strengthened my leadership, organisation, and teamwork skills while contributing to a meaningful community recovery project.
In addition, as Deputy Director of Education, Research and Publication at the Premier Elite Academy of Leadership (PEAL), I coordinated publications, managed budgets, oversaw design and production processes, and trained team members to meet strict deadlines. Earlier in my career, I worked as a Peer Tutor, supporting students who were behind academically, which helped me develop strong communication, teaching, and mentoring skills.
Overall, my achievements demonstrate reliability, leadership, adaptability, and a strong ability to work with diverse teams while contributing positively to organisations and communities.
Network troubleshooting
Print Making
MS Office (MS word, Excel, PowerPoint, Internet etc
Excellent written and verbal communication
Customer Service
Self-motivated, highly organized and able to work to demanding deadlines
Proven leadership skills and ability to motivate
Familiar with Mac Desktops, Premier Pro, Photoshop, CorelDraw through self-study with the help of tutorials
Culture awareness
Teamwork and collaboration
Problem-solving
Time management
Reliable and responsible
Attention to detail
Problem-solving abilities
Multitasking
Collaboration and teamwork
Reliability
Excellent communication
Critical thinking
Customer satisfaction
Team collaboration
Active listening
Effective communication
Adaptability and flexibility
Decision-making
Calm and pleasant demeanor
Self motivation
Interpersonal skills
Team building
Friendly, positive attitude
Customer service
Computer skills
Calm under pressure
Verbal communication
Organization and time management
MEMBER, Friends beyond Boarders 2017 to 2020