Ali Al Aumary
Hamersley,WA
Summary
A detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Highly organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Aiming to seeks and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Mobile Repair Technician
Mobile Experts
Joondalup, WA
10.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
Phone Repair Technician
ITechSavvy
03.2021 - 10.2023
- Specialized in repairing IPhone phones and frequently worked on other manufacturer models.
- Installed new operating systems in laptop and desktop devices.
- Responded to service requests during and after business hours.
- Erased user data, debugged application issues and refurbished devices for resale.
- Managed over 50 calls and inquires in a day
- Gained extensive knowledge in data entry, analysis and reporting.
- Proved successful working within tight deadlines and a fast-paced environment.
Team Leader
Kababulous
01.2021 - 01.2022
- Mentored and guided employees to foster proper completion of assigned duties.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
Education
Associate of Applied Science - ICT50715 - Diploma of Software Development
North Metropolitan TAFE - Kendrew Crescent Campus
Joondalup, WA09.2019
High School Diploma -
John Septimus Roe Anglican Community School
Mirrabooka, WA10.2017
Skills
- Safety Protocols
- Improvement Plans
- Service Promotions
- Cost Savings
- Customer Loyalty
- Delivery Schedules
- Special Orders
- Creative Solutions
- Technical Order Interpretation
- Phone Systems
- Hardware Installation and Configuration
- Assessment of Fault
Timeline
Mobile Repair Technician
Mobile Experts
10.2023 - Current
Phone Repair Technician
ITechSavvy
03.2021 - 10.2023
Team Leader
Kababulous
01.2021 - 01.2022
Associate of Applied Science - ICT50715 - Diploma of Software Development
North Metropolitan TAFE - Kendrew Crescent Campus
High School Diploma -
John Septimus Roe Anglican Community School
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