Ali Alawi
Melbourne,VIC
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
7
7
years of professional experience
Work History
Operations Co-ordinator Freight
Qantas Freight
11.2020 - Current
- Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Prepared annual budgets with controls to prevent overages.
- Implemented troubleshooting, root cause analysis and issue resolution.
- Reviewed operations reports to understand numbers and trends.
- Evaluated upcoming program plans to forecast expected resource needs.
Cargo Service Agent
Dnata
04.2017 - 07.2020
- Negotiated and arranged transport of goods with shipping or freight companies.
- Created documents of load plans, cargo cleanliness inspections, and transportation processes.
- Prepared hazardous material shipments in compliance with safe handling practices.
- Resolved any customer inquiries or complaints to restore satisfaction.
- Utilized computer systems to manage cargo shipments and accurately track goods.
- Examined cargo and freight shipments to check goods' condition.
- Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
Education
Aviation Management - Aviation Management
University of New South Wales
Sydney, NSW02.2015
Diploma of Airport Management - Aviation Management
Polytechnic West
Perth07.2013
Skills
- Management
- Logistics expertise
- Team Training
- Staff Supervision
- Logistics Coordination
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Operations Co-ordinator Freight
Qantas Freight
11.2020 - Current
Cargo Service Agent
Dnata
04.2017 - 07.2020
Aviation Management - Aviation Management
University of New South Wales
Diploma of Airport Management - Aviation Management
Polytechnic West
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