Ali Al Gazali
Shepparton,VIC
Summary
Accomplished professional with a proven track record at EB Games, enhancing customer satisfaction through effective operations oversight and mentoring. Skilled in records management and bilingual communication, adept at driving results and team development. Demonstrates a strong ability to manage stock and streamline store organization, significantly impacting bottom-line achievements.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
EB Games
07.2019 - Current
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Delivery Driver / Retail Store Associate
Repco
09.2020 - 12.2021
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Delivered packages to customer doorsteps and business offices.
Electrical Trades Assistant
Trevor Bailey's Electrical
03.2017 - 08.2017
- Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
Pathologist
Dorevitch Pathology
01.2015 - 11.2015
- Reviewed outside cases by assessing test results, reading reports and reviewing autopsies.
- Conducted thorough examinations of samples collected from living and deceased human bodies to assess conditions and look for abnormalities.
- Delivered pathology reports to patients' referring and treating physicians, outlining analyses and diagnoses based on laboratory test findings.
- Gathered medical history and addressed patient questions and concerns regarding health and treatment.
Education
Certificate II - Electronics Technology
GoTafe
Shepparton11.2017
Certificate III - Pathology
GoTafe
Shepparton, VIC09.2015
High School Diploma -
McGuire College
Shepparton, VIC12.2014
Skills
- Operations Oversight
- Store Organization
- Department Oversight
- Records Management
- Bilingual
- Stock management
- Mentoring and Coaching
- POS systems operations
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Delivery Driver / Retail Store Associate
Repco
09.2020 - 12.2021
Assistant Store Manager
EB Games
07.2019 - Current
Electrical Trades Assistant
Trevor Bailey's Electrical
03.2017 - 08.2017
Pathologist
Dorevitch Pathology
01.2015 - 11.2015
Certificate II - Electronics Technology
GoTafe
Certificate III - Pathology
GoTafe
High School Diploma -
McGuire College
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