Summary
Overview
Work History
Education
Skills
Timeline
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Ali Greene

Naremburn,NSW

Summary

I am outgoing, honest and hardworking, providing experience helping non-profit organisations with daily tasks and requirements.

Friendly, patient and helpful in assisting a range of stakeholders including employees, volunteers, clients and visitors to organisations.

Driven to work diligently to accomplish achievable results at professional standards.

Organised and dependable, offering outstanding telephone and email communication, social media and interpersonal skills.

Educated and experience working with children and the elderly, abled and disabled from diverse backgrounds.

Punctual, hardworking and dedicated to serving others with a smile.

Overview

35
35
years of professional experience

Work History

Music Team Administration Volunteer

Naremburn Anglican Church
01.2024 - Current
  • Provide administrative support to Senior Minister and Music Coordinators
  • Coordinate volunteer music team weekly by providing required music files, ensuring consistent delivery of services.
  • Monitor service activity and volunteer availability for participation in upcoming services
  • Take active role in music team ministry planning process, detailing instructions, responding appropriately and effectively.
  • Use strong interpersonal communication skills to convey information to others.
  • Communicated with church staff members to stay informed about volunteer opportunities and upcoming events and services.
  • Maintain internal database of music team participants, activities and other relevant details.
  • Approach issues proactively to best meet current and future community needs.
  • Represent the church positively while providing community with much-needed services.

Customer Service Volunteer

MindDog
01.2023 - Current
  • Enhance customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Resolve customer complaints by actively listening to their concerns and implementing appropriate solutions.
  • Boost positive feedback from customers through prompt, efficient, and courteous service.
  • Streamline communication channels by collaborating with team members to address customer needs effectively.
  • Provide valuable input during team meetings, offering suggestions for improvements in processes and overall customer service delivery methods.
  • Strengthen relationships with clients through empathetic communication and genuine concern for their needs.
  • Serve as a reliable point of contact for customers seeking assistance or information regarding services provided by the organization.
  • Maximize efficiency while maintaining accuracy in handling high volumes of emails and phone calls with diverse clientele groups.

Early Childcare Director

Earlier Career Experience
01.2000 - 10.2017
  • Created an inclusive environment that respected diversity in culture, language, ability level, and learning style.
  • Enhanced childcare quality by implementing innovative educational programs
  • Managed budget allocation, ensuring optimal resource utilization for facility maintenance and improvement initiatives.
  • Established strong relationships with parents, families, educators through open communication
  • Improved parent satisfaction rates by addressing concerns promptly and implementing feedback-driven improvements.
  • Analyzed enrollment data to identify trends, optimize staffing levels, and inform future program development.
  • Conducted regular safety audits, ensuring a secure environment for children and staff alike.
  • Organised successful fundraising events to support centre programs and resources enhancement.
  • Facilitated ongoing professional development opportunities for educators, by effective team collaboration.
  • Maintained accurate records of attendance, medical information, and emergency contacts in compliance with national and state regulations.
  • Ensured compliance with all relevant licensing requirements by maintaining detailed documentation and submitting timely reports as necessary.
  • Achieved accreditation from national childcare organisations as a reflection of exceptional care standards.

Early Childhood Educator

Variety of Early Childhood Settings
03.1989 - 01.1998
  • Enhanced student learning by incorporating hands-on activities and real-world examples in lesson plans.
  • Increased children's Physical, Language, Cognitive and Social and Emotional development through interactive, planned and spontaneous play experiences
  • Supported children with special needs, creating individual and group learning strategies to accommodate various abilities.
  • Strengthened parent-teacher relationships through consistent communication, increasing parental involvement.
  • Cultivated a safe and inclusive environments that fostered respect, empathy, and cultural awareness among students.

Education

Bachelor of Education - Early Childhood Education

Charles Sturt University
Bathurst, NSW

Associate Diploma - Social Science

TAFE
Sydney, NSW

Skills

  • Operations Support
  • Telephone Etiquette
  • Flexible Schedule
  • Teamwork and Collaboration
  • Attention to Detail
  • Professional Appearance
  • Organized and Efficient
  • Adaptability and Dependability
  • Relationship Building
  • Disability Awareness
  • Recordkeeping and Confidentiality
  • Supply Coordination
  • MS Office
  • Community Outreach
  • Volunteer Coordination
  • Problem-solving aptitude
  • Interpersonal Communication
  • Written Communication
  • Time management
  • Problem-Solving

Timeline

Music Team Administration Volunteer

Naremburn Anglican Church
01.2024 - Current

Customer Service Volunteer

MindDog
01.2023 - Current

Early Childcare Director

Earlier Career Experience
01.2000 - 10.2017

Early Childhood Educator

Variety of Early Childhood Settings
03.1989 - 01.1998

Bachelor of Education - Early Childhood Education

Charles Sturt University

Associate Diploma - Social Science

TAFE

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Ali Greene