Ali Hamdan
Guildford,Nsw
Summary
Dynamic professional with a strong background in inventory management and customer service, honed at Tip Top. Proven ability to optimize stock allocations and enhance operational efficiency. Skilled in cash handling and conflict resolution, consistently delivering exceptional service while fostering team collaboration. Committed to driving results and improving processes in fast-paced environments.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Cashier
Mcdonalds
Warehouse Allocator
Tip Top
07.2019 - Current
- Analyzed inventory levels to optimize stock allocations across various retail locations.
- Collaborated with cross-functional teams to ensure timely product replenishment and minimize stockouts.
- Utilized advanced inventory management systems to track and manage allocation efficiency.
- Assisted in developing allocation strategies based on sales forecasts and market trends.
- Monitored product performance metrics to identify opportunities for improvement in allocation processes.
- Provided training and support to junior staff on allocation best practices and system usage.
- Led initiatives aimed at enhancing accuracy of inventory data through regular audits and process reviews.
- Implemented process improvements that streamlined the allocation workflow, reducing lead times significantly.
- Optimized inventory allocation by analyzing sales trends and customer demands.
- Collaborated with logistics, merchants and planners to strategically mitigate risks to business.
- Reviewed and analyzed weekly business results to identify solutions.
- Improved sell-through rates with strategic merchandise distribution across store locations.
- Analyzed competitor pricing strategies, making informed recommendations to stay competitive within the industry.
- Assisted in developing seasonal plans for sales growth and inventory management, aligning with company objectives.
- Provided exceptional customer service by addressing inquiries regarding product availability promptly and accurately.
- Monitored sales performance daily, adjusting allocations based on market fluctuations and demand patterns.
- Contributed to cross-functional projects aimed at improving overall supply chain performance within the organization.
- Streamlined communication between planning, merchandising, and store teams to improve operational efficiency.
- Developed allocation strategies to maximize sales and minimize markdowns.
- Generated sales-to-stock reports to monitor store inventory levels.
- Supported the implementation of new software systems to improve allocation accuracy and efficiency.
- Developed strong relationships with retail partners, fostering collaboration towards achieving mutual goals in stock management.
- Reduced excess stock levels by implementing efficient allocation strategies.
- Continuously sought opportunities for process improvements within the allocation department, driving increased efficiency throughout operations.
- Enhanced forecasting accuracy, utilizing historical data and current market trends.
- Managed replenishment of current styles to boost inventory productivity by channel.
- Collaborated with the buying team to ensure optimal product assortment and accurate purchase orders.
- Maintained comprehensive records of allocation activities, providing valuable insights for future decision-making processes.
- Managed markdowns and promotions, adhering to company targets and maximizing profitability.
- Addressed stock imbalances through timely inter-store transfers, ensuring merchandise availability for customers.
- Ensured timely deliveries of new products by coordinating with logistics teams and suppliers effectively.
- Adapted quickly to changing business environments while maintaining a focus on delivering results through effective resource allocation strategies.
- Participated in regular inventory audits to maintain accurate stock counts across all store locations.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Updated pricing and signage to complete product displays and educate customers.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Inspected merchandise for quality and arranged proper display location on floor.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Verified products appeared at correct locations in proper quantities.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
Support Worker
Circle of Hope
04.2024 - 08.2024
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Implemented care plans to address individual needs and preferences, ensuring personalized support.
- Collaborated with healthcare professionals to monitor client progress and adjust interventions as needed.
- Documented client behaviors and progress accurately, facilitating effective communication within the care team.
- Provided emotional support to clients and families, fostering trust and rapport in challenging situations.
- Trained new staff on best practices for client care, enhancing team cohesion and service delivery.
- Advocated for client rights and needs within multidisciplinary teams, driving person-centered care approaches.
- Developed recreational activities that engaged clients, promoting social interaction and mental well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Education
Granville Boys High School
12.2011
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash handling and management
- Customer relations
- Cash register operation
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Cash management
- Cash register systems
- Cash handling expertise
- Payment processing
- Product restocking
- Conflict resolution
- Product knowledge
- Refunds and exchanges
- Issue resolution
- Complex Problem-solving
- Merchandise restocking
- Cash drawer balancing
- POS system operations
- Payment collection
- POS systems
- Staff training
- Refund handling
- Guest inquiries
- ID verification
- Attention to detail
- Inventory management
- Currency counting
- Inventory control
- Order packaging
- Decision making aptitude
- Sales expertise
- Daily reporting
- Retail merchandising
- Product recommendations
- Point of sale operation
- Purchase assistance
- Point-of-sale system operation
Certification
Certificate 3 in individual support ( ageing and disability )
Timeline
Support Worker
Circle of Hope
04.2024 - 08.2024
Warehouse Allocator
Tip Top
07.2019 - Current
Cashier
Mcdonalds
Granville Boys High School